

Agenton provides a voice AI designed for automotive service departments. It is built to handle incoming service calls, identify vehicle needs, and book appointments directly into a dealership's management system, which may help reduce missed calls during peak hours or after-hours.
The tool is designed for auto dealerships that use DMS platforms and want to automate the initial booking process. The AI is trained on automotive conversations to support industry-specific terminology and dialects in English, Finnish, and Swedish.
Beyond booking, the system supports call recording, transcription, and sentiment tracking. Buyers should confirm that their specific DMS is among the supported platforms and verify the integration timeline.
Supports booking repair orders directly into platforms such as Keyloop and CDK.
AI trained on automotive service conversations to support vehicle terminology, dialects, and slang.
Supports communication in Finnish, Swedish, and English.
Answers incoming calls during peak hours or after-hours to support booking capture.
Provides call recording, transcription, and sentiment tracking.
Can suggest additional services based on vehicle age, mileage, and service history.
Capturing service appointments on evenings, weekends, and holidays when staff are unavailable.
Managing inbound calls during busy periods to reduce the number of customers sent to voicemail.
Capturing vehicle details and symptoms to find and book appointment slots in the DMS.
Handling initial customer inquiries and routing complex cases to human service advisors with context.
A free 30-day trial is available. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Agenton integrates with platforms including Keyloop, CDK, Solteq, Vitec, and Incadea, supporting the flow of appointments into existing workflows.
The system supports Finnish, Swedish, and English, including regional accents and automotive terminology.
According to the vendor, most dealerships are live within 7 days, including DMS integration and voice customization.
Data is stored in EU data centers, is GDPR compliant, and uses encryption for recordings and transcripts.
Source category: Other
Source subcategory: Voice AI
Agenton is an AI voice agent for auto dealership service departments that supports the booking of repair orders into DMS platforms. It handles calls 24/7 in English, Finnish, and Swedish to help reduce missed service opportunities.