AI TOOL PROFILE

Plum POS: Restaurant Point of Sale Software

Plum POS helps restaurant owners manage orders, payments, and staffing. It is designed for businesses using a synchronized system of kiosks, handhelds, and kitchen displays.

Pricing

Pricing starts at $60/month for the Starter Bundle (with a 2.99% + $0.12 transaction fee). A Growth Bundle is available for $199/month with zero commission on online ordering.

At a glance

Best for
Fast food restaurants, Bakery owners, Bar managers, Pizzeria operators, Full-service restaurant owners
Key use cases
Tableside Ordering, Self-Service Checkout, Staffing Optimization, Multi-Location Management
Integrations
Payroll, Accounting, Delivery
Visit Plum POSPlum POS software interface screenshot

How AI is used

Plum POS is a cloud-based point of sale system designed for food service businesses, including fast-food outlets, bakeries, bars, and full-service restaurants. It provides a centralized dashboard to manage billing and operations across multiple devices and locations.

The software supports various service models through a combination of stationary terminals, self-service kiosks, and handheld devices for tableside ordering. It also includes a kitchen display system to help organize order fulfillment without relying on paper tickets.

For operational management, the platform includes tools for employee scheduling and inventory tracking. Buyers should confirm the 36-month contract term and note that hardware costs for additional terminals are separate from the monthly subscription.

Key Features

  • Omnichannel Ordering

    Supports order entry via POS terminals, self-service kiosks, and handheld devices.

  • Kitchen Display System (KDS)

    Digital screens that show real time orders and updates to the kitchen staff.

  • Inventory Tracking

    Tracks ingredient levels, portion usage, and waste in real time.

  • Employee Scheduling

    Includes a time clock and scheduling tools that use AI forecasting to help plan staffing levels.

  • Offline Mode

    Allows the team to continue taking orders and processing payments when internet connectivity is lost.

  • Digital Signage

    Supports updates to menu boards and promotions across the system.

Use Cases

  • Tableside Ordering

    Using handheld POS devices to take orders and process contactless payments at the table.

  • Self-Service Checkout

    Implementing kiosks to let guests browse menus and pay independently.

  • Staffing Optimization

    Utilizing AI-driven forecasting to help schedule employee shifts based on predicted demand.

  • Multi-Location Management

    Syncing menu changes, pricing, and sales data in real time across different restaurant branches.

Integrations

  • Payroll
  • Accounting
  • Delivery

FAQ

Does Plum POS work without internet?

Yes, it includes an offline mode that allows staff to continue taking orders and processing payments when the internet is down.

What is the contract term for Plum POS?

The initial subscription term is 36 months, and it automatically renews for successive 36-month terms unless cancelled.

How much does it cost to add more terminals?

Adding an additional terminal requires a $1000 one-time hardware purchase and an additional $75 per month for the subscription.

What industries is Plum POS designed for?

It is designed for various food service businesses, including fast food, coffee shops, bakeries, bars, and pizzerias.

Source category: Ecommerce

Source subcategory: Payment Processing

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