AI TOOL PROFILE
Panorama9: IT Infrastructure Monitoring Software
- Operations
- IT Infrastructure Monitoring
- IT Administrators
- Managed Service Providers (MSPs)
- Small to Mid-sized IT Departments
Pricing
Pricing is $1.79 per agent/month for the Basic tier and $2.89 per agent/month for the Premium tier. A free 30-day trial is available.
At a glance
- Best for
- IT Administrators, Managed Service Providers (MSPs), Small to Mid-sized IT Departments
- Key use cases
- Remote Device Troubleshooting, Network Asset Tracking, Security Compliance Monitoring, MSP Client Management
- Integrations
- Zendesk, ScalePad, Computicate PSA, Active Directory
- Official website
- Visit panorama9 panorama9 official website
How AI is used
Panorama9 is a cloud-based monitoring and management tool for IT professionals. It uses lightweight agents deployed to Windows, Mac, and Linux devices to collect hardware and software data, perform health checks, and track configuration changes.
The platform is designed for IT administrators and Managed Service Providers (MSPs). It helps with routine maintenance tasks such as identifying out-of-date software, checking antivirus status, and monitoring website availability.
Capabilities include remote control for troubleshooting and automated patch management to support security compliance. The system also includes multi-tenant support, allowing MSPs to provide separate spaces for different clients.
Buyers should confirm whether the specific integration options fit their existing help desk workflow and verify if the Basic tier features meet their requirements.
Key Features
Patch Management
Supports the process of updating software on monitored machines to help address vulnerabilities.
Remote Control
Includes built-in remote access and control tools to help troubleshoot devices from a distance.
Automated Discovery
Designed to automatically identify network devices such as printers, switches, and storage solutions.
Asset Management
Collects and tracks hardware serial numbers, software licenses, and patch levels across the environment.
Health Checks
Performs regular daily checks on devices to help identify failures or services that have stopped working.
Website Monitoring
Monitors websites and domains to check for error codes and upcoming domain expirations.
Use Cases
Remote Device Troubleshooting
Using built-in remote control to assist users and resolve technical issues on computers regardless of location.
Network Asset Tracking
Maintaining an automated inventory of hardware and software across the network to support digital workflows.
Security Compliance Monitoring
Checking if antivirus products are running and up-to-date across all endpoints to identify security gaps.
MSP Client Management
Managing multiple client environments using multi-tenant support and custom company branding.
Integrations
- Zendesk
- ScalePad
- Computicate PSA
- Active Directory
FAQ
What is the difference between Panorama9 Basic and Premium plans?
- The Basic plan focuses on asset management and monitoring. The Premium plan adds automated patch management, notifications, reports, remote control (P9 Connect), and API access.
Which operating systems does Panorama9 support?
- Panorama9 uses lightweight agents that support Windows, Mac, and Linux devices.
Is there a trial period available for Panorama9?
- Yes, Panorama9 offers a free 30-day trial for users to evaluate the platform.
Source category: Operations
Source subcategory: IT Infrastructure Monitoring
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