Better Stack: Uptime Monitoring and Incident Management
Better Stack helps small and mid-market companies monitor system availability and manage incidents. It is designed for teams that need to communicate downtime to customers via status pages.
At a glance
- Category
- Operations
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies
- Pricing
- Better Stack offers a free plan for personal projects. Paid plans for responder access start at $34 per month, or $29 per month when billed annually.
- Key use cases
- Website and API Availability, Infrastructure Health Tracking, Scheduled Task Oversight, Customer Communication
- Integrations
- Slack, Microsoft Teams, Zapier, Google Calendar, Outlook Calendar
- Official website
- betteruptime.com
Better Stack is a monitoring platform designed to track the availability of websites, APIs, and other network protocols. It provides global checks and supports alerts via phone, SMS, email, and chat apps when a service goes down.
The tool is available for various scales, from individual developers to enterprise companies. It supports several monitoring needs, including SSL certificate tracking, DNS monitoring, and cron job heartbeats to monitor scheduled tasks.
Beyond uptime checks, the platform includes incident management tools to coordinate responses and branded status pages to keep users informed during outages. It also incorporates AI for root cause analysis and post-mortem reports.
Buyers should confirm which features are included in their specific pricing tier, as capabilities vary between the free and paid plans.
Key Features
Checks web pages, APIs, and protocols like POP3, IMAP, and SMTP, with check frequencies as fast as 30 seconds from global locations.
Supports smart incident merging and flexible escalation rules to coordinate team responses.
Supports hosting a status page on a custom subdomain to communicate system health to customers.
Uses Playwright to run real browser instances to test website interactions.
Tracks heartbeats from scheduled jobs and serverless workers to alert teams if a task fails to run.
Includes an AI SRE agent designed to help analyze the cause of incidents and generate post-mortems.
Use Cases
Monitoring external-facing web pages and APIs to identify downtime.
Tracking SSL certificates, DNS records, and domain expiration.
Using heartbeats to monitor if database backups and other cron jobs are executing.
Updating a public status page to inform subscribers about ongoing incidents or planned maintenance.
Best For
Integrations
Pricing
Better Stack offers a free plan for personal projects. Paid plans for responder access start at $34 per month, or $29 per month when billed annually.
FAQ
Yes, there is a free plan for personal projects that includes 10 monitors, 10 heartbeats, and one status page with 3-minute checks.
The platform supports alerts via phone calls, SMS, email, Slack, Microsoft Teams, and push notifications.
Yes, Better Stack supports hosting branded status pages on custom subdomains.
Yes, it includes an AI SRE for root cause analysis and AI-generated post-mortems.
Source category: Operations
Source subcategory: IT Infrastructure Monitoring
