AI TOOL PROFILE
Better Stack: Uptime Monitoring and Incident Management
- Operations
- IT Infrastructure Monitoring
- Small Businesses
- Mid-Market Companies
- Enterprise Companies
Pricing
Better Stack offers a free plan for personal projects. Paid plans for responder access start at $34 per month, or $29 per month when billed annually.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies
- Key use cases
- Website and API Availability, Infrastructure Health Tracking, Scheduled Task Oversight, Customer Communication
- Integrations
- Slack, Microsoft Teams, Zapier, Google Calendar, Outlook Calendar
- Official website
- Visit Better Uptime official website
How AI is used
Better Stack is a monitoring platform designed to track the availability of websites, APIs, and other network protocols. It provides global checks and supports alerts via phone, SMS, email, and chat apps when a service goes down.
The tool is available for various scales, from individual developers to enterprise companies. It supports several monitoring needs, including SSL certificate tracking, DNS monitoring, and cron job heartbeats to monitor scheduled tasks.
Beyond uptime checks, the platform includes incident management tools to coordinate responses and branded status pages to keep users informed during outages. It also incorporates AI for root cause analysis and post-mortem reports.
Buyers should confirm which features are included in their specific pricing tier, as capabilities vary between the free and paid plans.
Key Features
Global Uptime Monitoring
Checks web pages, APIs, and protocols like POP3, IMAP, and SMTP, with check frequencies as fast as 30 seconds from global locations.
Incident Management
Supports smart incident merging and flexible escalation rules to coordinate team responses.
Branded Status Pages
Supports hosting a status page on a custom subdomain to communicate system health to customers.
Transaction Monitoring
Uses Playwright to run real browser instances to test website interactions.
Cron Job Monitoring
Tracks heartbeats from scheduled jobs and serverless workers to alert teams if a task fails to run.
AI Root Cause Analysis
Includes an AI SRE agent designed to help analyze the cause of incidents and generate post-mortems.
Use Cases
Website and API Availability
Monitoring external-facing web pages and APIs to identify downtime.
Infrastructure Health Tracking
Tracking SSL certificates, DNS records, and domain expiration.
Scheduled Task Oversight
Using heartbeats to monitor if database backups and other cron jobs are executing.
Customer Communication
Updating a public status page to inform subscribers about ongoing incidents or planned maintenance.
Integrations
- Slack
- Microsoft Teams
- Zapier
- Google Calendar
- Outlook Calendar
- Terraform
FAQ
Is there a free version of Better Stack?
- Yes, there is a free plan for personal projects that includes 10 monitors, 10 heartbeats, and one status page with 3-minute checks.
How does Better Stack alert you when a site is down?
- The platform supports alerts via phone calls, SMS, email, Slack, Microsoft Teams, and push notifications.
Can I use my own domain for the status page?
- Yes, Better Stack supports hosting branded status pages on custom subdomains.
Does the tool support AI features?
- Yes, it includes an AI SRE for root cause analysis and AI-generated post-mortems.
Source category: Operations
Source subcategory: IT Infrastructure Monitoring
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