monday Review: Project Management and Work OS
monday helps SMBs and enterprise teams coordinate work across departments. It is designed for organizations that need a flexible system to manage sales pipelines, product roadmaps, and general project tasks.
At a glance
- Category
- Productivity
- Best for
- Small businesses, Mid-market companies, Enterprise companies, Marketing teams, Operations managers
- Pricing
- Plans start at $9 per seat per month for the Basic tier. A free version is available for up to 2 seats, and an 18% discount is offered for annual billing.
- Key use cases
- Project and Task Management, CRM and Sales Tracking, HR and Employee Management, Marketing Campaign Coordination, IT and Service Management
- Integrations
- Salesforce, Quickbooks, HubSpot, Zendesk, Active Directory
- Official website
- monday.com
monday is a collaborative work management platform that functions as a work operating system. It is designed for users in marketing, sales, operations, IT, and HR, allowing them to organize tasks and workflows using customizable boards.
The software helps businesses centralize operations through dedicated products for CRM, development, and service management. It includes AI tools, such as a personal assistant and an app builder, which are designed to help teams automate repetitive tasks and organize data.
Buyers should confirm specific automation and integration limits, as these vary across different pricing tiers. Some advanced AI capabilities are reserved for higher-level plans.
Key Features
Includes a personal AI assistant and supports the creation of AI agents to help with task coordination and workflow execution.
Supports data organization using Kanban, Gantt, and Calendar views.
Supports code-free automation rules for task assignments and notifications, with data visualization via dashboards.
Provides a tool for businesses to create custom software applications tailored to internal workflows.
Includes security measures such as SSO, encryption, and advanced permission controls for larger organizations.
Use Cases
Tracking deliverables, managing sprints, and coordinating project timelines using Gantt views.
Managing the customer lifecycle from lead acquisition to post-sales support.
Supporting recruitment pipelines, onboarding processes, and vacation request tracking.
Planning content calendars and managing the execution of marketing programs.
Centralizing service operations, managing support tickets, and monitoring SLAs.
Best For
Integrations
Pricing
Plans start at $9 per seat per month for the Basic tier. A free version is available for up to 2 seats, and an 18% discount is offered for annual billing.
FAQ
Yes, there is a free plan for individuals and small teams of up to 2 seats, which includes up to 3 boards and 3 docs.
Pricing is based on the chosen feature plan and the number of users. For teams with more than 40 users, a custom quote is typically required.
Yes, monthly payment options are available, although annual billing offers an 18% discount.
Source category: Productivity
Source subcategory: Project Management
