AI TOOL PROFILE

monday Review: Project Management and Work OS

monday helps SMBs and enterprise teams coordinate work across departments. It is designed for organizations that need a flexible system to manage sales pipelines, product roadmaps, and general project tasks.

Pricing

Plans start at $9 per seat per month for the Basic tier. A free version is available for up to 2 seats, and an 18% discount is offered for annual billing.

At a glance

Best for
Small businesses, Mid-market companies, Enterprise companies, Marketing teams, Operations managers
Key use cases
Project and Task Management, CRM and Sales Tracking, HR and Employee Management, Marketing Campaign Coordination, IT and Service Management
Integrations
Salesforce, Quickbooks, HubSpot, Zendesk, Active Directory
Visit mondaymonday software interface screenshot

How AI is used

monday is a collaborative work management platform that functions as a work operating system. It is designed for users in marketing, sales, operations, IT, and HR, allowing them to organize tasks and workflows using customizable boards.

The software helps businesses centralize operations through dedicated products for CRM, development, and service management. It includes AI tools, such as a personal assistant and an app builder, which are designed to help teams automate repetitive tasks and organize data.

Buyers should confirm specific automation and integration limits, as these vary across different pricing tiers. Some advanced AI capabilities are reserved for higher-level plans.

Key Features

  • AI Assistant and Agents

    Includes a personal AI assistant and supports the creation of AI agents to help with task coordination and workflow execution.

  • Customizable Boards

    Supports data organization using Kanban, Gantt, and Calendar views.

  • Automations and Dashboards

    Supports code-free automation rules for task assignments and notifications, with data visualization via dashboards.

  • AI Apps Builder

    Provides a tool for businesses to create custom software applications tailored to internal workflows.

  • Enterprise Security

    Includes security measures such as SSO, encryption, and advanced permission controls for larger organizations.

Use Cases

  • Project and Task Management

    Tracking deliverables, managing sprints, and coordinating project timelines using Gantt views.

  • CRM and Sales Tracking

    Managing the customer lifecycle from lead acquisition to post-sales support.

  • HR and Employee Management

    Supporting recruitment pipelines, onboarding processes, and vacation request tracking.

  • Marketing Campaign Coordination

    Planning content calendars and managing the execution of marketing programs.

  • IT and Service Management

    Centralizing service operations, managing support tickets, and monitoring SLAs.

Integrations

  • Salesforce
  • Quickbooks
  • HubSpot
  • Zendesk
  • Active Directory
  • Slack
  • Gmail
  • Google Calendar
  • Outlook
  • Microsoft Teams
  • Mailchimp
  • Intercom
  • Google Ads
  • GitHub
  • GitLab

FAQ

Is there a free version of monday?

Yes, there is a free plan for individuals and small teams of up to 2 seats, which includes up to 3 boards and 3 docs.

How does the pricing work for larger teams?

Pricing is based on the chosen feature plan and the number of users. For teams with more than 40 users, a custom quote is typically required.

Can I pay for the software on a monthly basis?

Yes, monthly payment options are available, although annual billing offers an 18% discount.

Source category: Productivity

Source subcategory: Project Management

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