AI TOOL PROFILE
its here Review: Delivery and Warehouse Management Software
- Operations
- Delivery Management
- 3PL service providers
- Small to mid-sized e-commerce retailers
- Logistics and courier companies
- Warehouse operators
Pricing
Pricing is tiered based on features: a free version for manual routing, and paid plans at $345/month, $735/month, $945/month, and $995/month.
At a glance
- Best for
- 3PL service providers, Small to mid-sized e-commerce retailers, Logistics and courier companies, Warehouse operators
- Key use cases
- Last-Mile Delivery Coordination, Multi-Channel Fulfillment, 3PL Service Billing, Warehouse Returns Processing
- Integrations
- Shopify, Amazon, Walmart, eBay, Etsy
- Official website
- Visit its here official website
How AI is used
its here is a logistics platform that combines warehouse management (WMS) with delivery and scheduling tools. It is designed for businesses ranging from small e-commerce retailers to enterprise-level sorting facilities that need to track inventory and manage driver routes in one place.
The software supports the end-to-end supply chain, including receiving, picking, packing, and final delivery. It includes tools for 3PL providers, such as automated billing for value-added services and the ability to manage multiple merchant accounts with separate data logins.
Buyers should confirm that the specific e-commerce integrations they use are supported for real time sync, as advanced automation features are available in the higher-priced monthly tiers.
Key Features
Route Optimization
Uses algorithms to plan delivery routes for multiple drivers to help manage fuel and time.
Inventory Management
Tracks stock levels across multiple locations with automated low-stock alerts and purchase order generation.
3PL Billing and Invoicing
Automates billing for storage, picking, packing, and shipping, including custom pricing for different merchants.
Reverse Logistics System
Supports the returns lifecycle, including condition assessment, photo documentation, and restocking.
Appointment Making AI
Automates the scheduling of delivery appointments via text and email.
Multi-Merchant Management
Provides separate logins and data separation for different merchants within a single dashboard.
Scanner and Driver Apps
Mobile applications for warehouse associates to scan barcodes and for drivers to manage deliveries.
Use Cases
Last-Mile Delivery Coordination
Using route planning and the driver app to manage local deliveries and provide customers with ETA updates.
Multi-Channel Fulfillment
Syncing inventory across Shopify, Amazon, and Walmart to manage orders from a centralized warehouse dashboard.
3PL Service Billing
Applying different rate cards per merchant for warehousing and value-added services with automated invoicing.
Warehouse Returns Processing
Using the reverse logistics tool to assess returned item conditions and route them to refurbishment or restocking.
Integrations
- Shopify
- Amazon
- Walmart
- eBay
- Etsy
- WooCommerce
- Magento
- Salesforce
- Zapier
- Excel import
- CSV import
FAQ
Can its here manage multiple different clients?
- Yes, it supports multi-merchant management with separate logins and unique pricing profiles for each merchant and warehouse.
What e-commerce platforms does its here integrate with?
- It provides native support for platforms including Shopify, Amazon, Walmart, eBay, Etsy, WooCommerce, and Magento.
Does the software support automated scheduling?
- Yes, the Scheduler App uses AI to automate delivery appointment setup via text and email for customers.
Is there a free version of its here?
- Yes, there is a free tier available, though it is limited to manual route optimization and basic delivery features.
Source category: Operations
Source subcategory: Delivery Management
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