AI TOOL PROFILE
friendlyway: Visitor Management and Digital Signage
- Operations
- Visitor Management
- Manufacturing facilities
- Public sector organizations
- Corporate offices
- Hospitality and tourism venues
- Critical infrastructure operators
Pricing
Pricing for specific software plans was not clearly available from the provided evidence. The Counter 12 kiosk starts from 1790.00€. A 14-day free trial is available.
At a glance
- Best for
- Manufacturing facilities, Public sector organizations, Corporate offices, Hospitality and tourism venues, Critical infrastructure operators
- Key use cases
- Corporate Reception Management, Industrial Site Compliance, Public Sector Visitor Guidance, Secure Access Control
- Integrations
- Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft OneDrive, Microsoft Entra ID
- Official website
- Visit friendlyway Digital Signage official website
How AI is used
friendlyway provides a cloud-based platform designed to manage the visitor journey, including pre-registration, invitations, onsite check-in, and badging. The software is designed to work with a range of proprietary self-service kiosks and may also support other devices.
It is built for various environments, such as manufacturing plants, public sector offices, and hospitality venues. The system supports compliance by providing digital signatures for safety briefings and identity verification via integrated scanners.
In addition to visitor check-in, the platform includes tools for digital signage and wayfinding to guide guests through a facility, as well as workforce management features to track temporary staff and emergency mustering for safety accountability.
Buyers should confirm if they require a bundled hardware-software solution or prefer to use their own devices, as the platform supports both cloud and on-premises deployment options.
Key Features
Visitor Check-in
Supports QR code and PIN-based registration, pre-visit forms, and automated badge printing.
Digital Signage & Wayfinding
Supports the creation of multimedia playlists and interactive maps to guide visitors onsite.
AI Service Assistants
Provides 24/7 support via AI assistants that can be trained using a company's knowledge base.
Emergency Mustering
Includes tools for evacuation tracking and roll-call accountability during critical events.
Workforce Management
Supports tracking activities and shift planning for permanent and contingent workers.
Self-Service Kiosks
Offers commercial-grade hardware options such as the Counter 12, Empire 22, and Luminum 43.
Use Cases
Corporate Reception Management
Using kiosks for self-service check-in and automatic host notification via Microsoft Teams or email.
Industrial Site Compliance
Requiring contractors to complete digital safety briefings and sign agreements before gaining site access.
Public Sector Visitor Guidance
Deploying interactive wayfinding displays to help citizens navigate government administrative buildings.
Secure Access Control
Integrating check-in data with physical barriers and turnstiles to automate entry for authorized guests.
Integrations
- Microsoft Teams
- Microsoft Outlook
- Microsoft SharePoint
- Microsoft OneDrive
- Microsoft Entra ID
- Google Calendar
- Google Drive
- Zebra printers
- DYMO printers
- Evolis printers
- Cisco ISE
FAQ
What does friendlyway do?
- It is a platform that manages the visitor journey, providing tools for check-in, digital signage, wayfinding, and security compliance via software and hardware kiosks.
Does friendlyway provide hardware?
- Yes, they offer several commercial-grade kiosks, including the Counter 12, Empire 22, Luminum 43, and Impress 43 models.
Can I use friendlyway with my existing Microsoft tools?
- Yes, it integrates with Microsoft Teams, Outlook, SharePoint, OneDrive, and Entra ID to coordinate visits and notifications.
Is there a free trial available?
- Yes, friendlyway offers a 14-day free trial.
Source category: Operations
Source subcategory: Visitor Management
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