

friendlyway provides a cloud-based platform designed to manage the visitor journey, including pre-registration, invitations, onsite check-in, and badging. The software is designed to work with a range of proprietary self-service kiosks and may also support other devices.
It is built for various environments, such as manufacturing plants, public sector offices, and hospitality venues. The system supports compliance by providing digital signatures for safety briefings and identity verification via integrated scanners.
In addition to visitor check-in, the platform includes tools for digital signage and wayfinding to guide guests through a facility, as well as workforce management features to track temporary staff and emergency mustering for safety accountability.
Buyers should confirm if they require a bundled hardware-software solution or prefer to use their own devices, as the platform supports both cloud and on-premises deployment options.
Supports QR code and PIN-based registration, pre-visit forms, and automated badge printing.
Supports the creation of multimedia playlists and interactive maps to guide visitors onsite.
Provides 24/7 support via AI assistants that can be trained using a company's knowledge base.
Includes tools for evacuation tracking and roll-call accountability during critical events.
Supports tracking activities and shift planning for permanent and contingent workers.
Offers commercial-grade hardware options such as the Counter 12, Empire 22, and Luminum 43.
Using kiosks for self-service check-in and automatic host notification via Microsoft Teams or email.
Requiring contractors to complete digital safety briefings and sign agreements before gaining site access.
Deploying interactive wayfinding displays to help citizens navigate government administrative buildings.
Integrating check-in data with physical barriers and turnstiles to automate entry for authorized guests.
Pricing for specific software plans was not clearly available from the provided evidence. The Counter 12 kiosk starts from 1790.00€. A 14-day free trial is available.
It is a platform that manages the visitor journey, providing tools for check-in, digital signage, wayfinding, and security compliance via software and hardware kiosks.
Yes, they offer several commercial-grade kiosks, including the Counter 12, Empire 22, Luminum 43, and Impress 43 models.
Yes, it integrates with Microsoft Teams, Outlook, SharePoint, OneDrive, and Entra ID to coordinate visits and notifications.
Yes, friendlyway offers a 14-day free trial.
Source category: Operations
Source subcategory: Visitor Management
friendlyway is a visitor management and digital signage platform for businesses that want to automate guest check-ins and onsite communication. It supports a workflow from pre-registration to badge printing and includes AI service assistants for 24/7 support. Hardware configuration typically takes about eight weeks.