

Fluentgrid is a digital transformation platform for the energy and utility sectors. It offers tools to help organizations manage customer experiences and the technical management of electrical grids.
The software is designed for power and water utilities, generation and transmission companies, and smart city administrators. It provides a suite of tools for billing, customer relationship management (CRM), and advanced metering infrastructure (AMI).
Additionally, the platform includes Actilligence.AI, a SaaS API service that supports the integration of predictive and diagnostic analytics into utility applications. This may help operators monitor grid health and manage demand.
Buyers should note that this is an enterprise-grade solution. Organizations should confirm if their existing hardware, such as smart meters, is compatible with Fluentgrid's head-end systems and data management layers.
Manages customer data, billing engines, and self-service portals for utility front-office operations.
Includes Unified Head End Systems (UHES) and Meter Data Management (MDMS) to synchronize smart meter data.
A SaaS API service providing predictive, diagnostic, and prescriptive analytics for utility applications.
Tools for outage management, feeder management, and smart meter operations centers (SMOC).
Supports the digitalization of asset tracking and resource management for infrastructure.
Designed to integrate city systems like transportation, public safety, and waste management into a unified platform.
Supporting the deployment and management of smart meters through unified head-end systems.
Moving from legacy manual billing to integrated CIS and CRM systems to support revenue assurance.
Using AI-driven analytics to support outage detection and predictive maintenance on distribution networks.
Connecting diverse urban systems into a single operations center for data-driven decision making.
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
It provides a digital platform for managing customer billing, smart meter infrastructure, and grid operations, including AI-powered analytics for decision-making.
Actilligence.AI is a SaaS API service that allows utilities and system integrators to add predictive and diagnostic AI capabilities to their applications.
Based on the evidence, Fluentgrid is designed for enterprises, large-scale utilities, and government agencies managing large customer bases.
Source category: Operations
Source subcategory: Billing & Invoicing
Fluentgrid is a digital transformation platform for utilities and smart cities, offering tools for billing, AMI, and grid operations. It features Actilligence.AI for predictive analytics and is designed for large-scale enterprise use.