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Fluentgrid Actilligence: Utility Operations & Billing Software

Fluentgrid helps utility companies and government agencies manage grid operations and customer billing. It is designed for large-scale organizations needing to integrate smart metering and AI-driven analytics.

At a glance

Category
Operations
Best for
Power and water utilities, Energy transmission companies, Government agencies, Smart city operators, Enterprise-level infrastructure managers
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Smart Meter Rollouts, Utility Billing Modernization, Grid Reliability Monitoring, City Infrastructure Management
Integrations
SAP S/4 HANA, GIS, SCADA, AWS Cloud Services, Wirepas Certified HES
Official website
www.fluentgrid.com
Screenshot of fluentgrid actilligence website

Fluentgrid is a digital transformation platform for the energy and utility sectors. It offers tools to help organizations manage customer experiences and the technical management of electrical grids.

The software is designed for power and water utilities, generation and transmission companies, and smart city administrators. It provides a suite of tools for billing, customer relationship management (CRM), and advanced metering infrastructure (AMI).

Additionally, the platform includes Actilligence.AI, a SaaS API service that supports the integration of predictive and diagnostic analytics into utility applications. This may help operators monitor grid health and manage demand.

Buyers should note that this is an enterprise-grade solution. Organizations should confirm if their existing hardware, such as smart meters, is compatible with Fluentgrid's head-end systems and data management layers.

Key Features

Customer Information System (CIS)

Manages customer data, billing engines, and self-service portals for utility front-office operations.

Advanced Metering Infrastructure (AMI)

Includes Unified Head End Systems (UHES) and Meter Data Management (MDMS) to synchronize smart meter data.

Actilligence.AI

A SaaS API service providing predictive, diagnostic, and prescriptive analytics for utility applications.

Grid Operations Suite

Tools for outage management, feeder management, and smart meter operations centers (SMOC).

Enterprise Asset Management (EAM)

Supports the digitalization of asset tracking and resource management for infrastructure.

Smart City Solutions

Designed to integrate city systems like transportation, public safety, and waste management into a unified platform.

Use Cases

Smart Meter Rollouts

Supporting the deployment and management of smart meters through unified head-end systems.

Utility Billing Modernization

Moving from legacy manual billing to integrated CIS and CRM systems to support revenue assurance.

Grid Reliability Monitoring

Using AI-driven analytics to support outage detection and predictive maintenance on distribution networks.

City Infrastructure Management

Connecting diverse urban systems into a single operations center for data-driven decision making.

Best For

Power and water utilitiesEnergy transmission companiesGovernment agenciesSmart city operatorsEnterprise-level infrastructure managers

Integrations

SAP S/4 HANAGISSCADAAWS Cloud ServicesWirepas Certified HES

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What does Fluentgrid do for utility companies?

It provides a digital platform for managing customer billing, smart meter infrastructure, and grid operations, including AI-powered analytics for decision-making.

What is Actilligence.AI?

Actilligence.AI is a SaaS API service that allows utilities and system integrators to add predictive and diagnostic AI capabilities to their applications.

Is Fluentgrid suitable for small businesses?

Based on the evidence, Fluentgrid is designed for enterprises, large-scale utilities, and government agencies managing large customer bases.

Source category: Operations

Source subcategory: Billing & Invoicing

Categories:

Software Type:

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Fluentgrid Review: Utility Billing & Grid Operations Software – AI Tools for Business