EnoDesk: AI Phone Receptionist for Small Business
EnoDesk helps small business owners manage incoming calls without a manual answering service. It is designed for teams that need automated scheduling and 24/7 lead capture.
At a glance
- Category
- Customer Support
- Best for
- Small business owners, Sole proprietors, Service-based businesses, Medical and professional offices
- Pricing
- Plans range from $29/mo (Lite) to $299/mo (Business), with custom Enterprise pricing. Lite and Starter plans include a 5-day free trial.
- Key use cases
- After-Hours Lead Capture, Automated Appointment Scheduling, Industry-Specific Inquiries, Restaurant Order Management
- Integrations
- Google Calendar
- Official website
- eno-ai.com
EnoDesk is an AI-driven virtual receptionist designed for small and mid-market businesses. The service handles incoming calls, answers common business questions, and can book or reschedule appointments directly into a Google Calendar.
It supports service-based businesses such as HVAC technicians, salons, law firms, and restaurants. The tool uses industry-specific AI agents and a variety of natural voices to interact with callers.
Buyers can set up the service by importing information from their website or Google Business Profile, which the AI uses to learn about the company's services and hours. It also includes a system for uploading documents like menus or price lists to further train the AI.
Before choosing a plan, buyers should check the minute caps on the entry-level tier and confirm if they require features like call transferring or SMS alerts, which are available on higher-priced plans.
Key Features
Answers calls at all hours, including weekends and holidays, using professional AI voices.
Checks availability in real time to book, reschedule, or cancel appointments while the caller is on the line.
Supports uploading PDFs, spreadsheets, or photos of menus and price lists to train the AI on specific business data.
Supports transferring callers to a team member when a real person is needed based on set rules.
Sends text and email notifications featuring AI-generated summaries and full transcripts of every call.
Provides data on call volume, trending services, and caller patterns.
Use Cases
Answering calls during nights and weekends to ensure potential customers are assisted.
Syncing with Google Calendar to let clients book service appointments.
Handling trade-specific questions for HVAC, plumbing, or legal intake using specialized AI agents.
Taking food orders, including specific sizes, add-ons, and allergy notes.
Best For
Integrations
Pricing
Plans range from $29/mo (Lite) to $299/mo (Business), with custom Enterprise pricing. Lite and Starter plans include a 5-day free trial.
FAQ
You can import your website or Google Business Profile, or upload documents like menus, price lists, and FAQs for the AI to process.
Yes, you can forward your current business number from any carrier to EnoDesk.
The Lite plan has a 50-minute hard cap; the Starter plan and above offer unlimited minutes.
Source category: Customer Support
Source subcategory: Voice AI
