Is dezy it HIPAA compliant?

Yes, DIVA 360° is HIPAA compliant and also aligns with GDPR, SOC 2 Type II, and ISO 27001 and 9001 standards.

Which EHR and CRM systems does dezy it integrate with?

It integrates with EHRs such as Epic, Athena, ModMed, and Cerbo, as well as CRMs like HubSpot and HighLevel, and phone systems like RingCentral and OpenPhone.

Can dezy it handle calls without a human present?

Yes, it is designed to handle patient interactions, though it can transfer calls to a human in under 10 seconds if necessary.

How long does it take to set up dezy it for a clinic?

According to the provided evidence, most clinics go live within a few weeks after the team configures the agent to match the clinic's tone and services.

dezy it: AI Voice Agent for Aesthetic Clinics

dezy it helps aesthetic clinic owners manage patient inquiries and scheduling. It is designed for practices looking to reduce manual follow-up work and maintain 24/7 patient engagement.

At a glance

Category: Browse Healthcare tools
Best for: Med spas, Dermatology practices, Plastic surgery clinics, Wellness centers, Multi-location aesthetic clinic chains
Pricing: Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases: After-Hours Appointment Booking, Lead Nurturing and Follow-up, Patient Intake Automation, Inquiry Triaging
Integrations: Epic, Athena, ModMed, Cerbo, HubSpot
Official website: Visit dezy it official website

Visit dezy it

dezy it offers DIVA 360°, an AI voice agent designed for the aesthetic and wellness sector, including med spas, dermatology, and plastic surgery practices. The tool supports inbound and outbound communications across calls, texts, and website chats.

For clinic operators, the software is designed to automate lead qualification and the booking of appointments, which may help reduce the administrative load on front-desk staff. It includes capabilities for patient intake and triaging to help prioritize care based on patient needs.

Buyers should note that the system is built for healthcare compliance, featuring HIPAA, GDPR, SOC 2 Type II, and ISO certifications. Because it supports specific EHRs and CRMs, users should verify that their current software stack is compatible before implementation.

Key Features

AI Voice Agent
Automates patient calls and inquiries with 24/7 availability.
Automated Booking
Qualifies leads and schedules appointments.
Multi-Channel Communication
Supports patient interactions across voice calls, text messages, and website chats.
Patient Triaging
Assesses patient needs to help prioritize urgent cases.
Automated Follow-ups
Nurtures leads through repeated follow-up attempts to encourage bookings.
Healthcare Compliance
Maintains HIPAA, GDPR, SOC 2 Type II, and ISO 27001/9001 certifications.
Analytics Dashboard
Provides a real time view of calls, leads, and booking conversion rates.
Multi-Language Support
Supports communication in English, Spanish, French, Hindi, Arabic, and other languages.

Use Cases

After-Hours Appointment Booking
Using the AI agent to handle patient inquiries and book appointments 24/7.
Lead Nurturing and Follow-up
Automating the process of following up with new leads to confirm intent and secure a booking.
Patient Intake Automation
Collecting essential patient details and verifying information during the onboarding process.
Inquiry Triaging
Assessing patient needs to route urgent cases to the appropriate care pathway.

Best For

Med spas
Dermatology practices
Plastic surgery clinics
Wellness centers
Multi-location aesthetic clinic chains

Integrations

Epic
Athena
ModMed
Cerbo
HubSpot
HighLevel
RingCentral
OpenPhone

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

Is dezy it HIPAA compliant?: Yes, DIVA 360° is HIPAA compliant and also aligns with GDPR, SOC 2 Type II, and ISO 27001 and 9001 standards.
Which EHR and CRM systems does dezy it integrate with?: It integrates with EHRs such as Epic, Athena, ModMed, and Cerbo, as well as CRMs like HubSpot and HighLevel, and phone systems like RingCentral and OpenPhone.
Can dezy it handle calls without a human present?: Yes, it is designed to handle patient interactions, though it can transfer calls to a human in under 10 seconds if necessary.
How long does it take to set up dezy it for a clinic?: According to the provided evidence, most clinics go live within a few weeks after the team configures the agent to match the clinic's tone and services.

Source category: Healthcare

Source subcategory: Voice AI

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Software Type

Voice AI

How AI is used

dezy it provides DIVA 360°, an AI voice agent for aesthetic and wellness clinics that automates patient calls, bookings, and follow-ups. It supports multi-channel communication and integrates with select EHR and CRM systems. Buyers should confirm their specific software compatibility.