DEX Manager Plus: Digital Employee Experience Management
DEX Manager Plus helps IT teams managing hybrid workforces identify endpoint issues before they result in support tickets. It is designed for organizations requiring automated remediation workflows.
At a glance
- Category
- Operations
- Best for
- Mid-market companies, Enterprise companies, IT operations teams, Hybrid and remote-first organizations
- Pricing
- A Free Edition is available for up to 25 endpoints. The Professional Edition supports unlimited endpoints starting at $0.8 per endpoint per month.
- Key use cases
- Proactive Issue Detection, Hybrid Workforce Management, Silent Software Updates, Hardware Lifecycle Monitoring
- Official website
- dexmanagerplus.com
DEX Manager Plus is a Digital Employee Experience (DEX) tool designed to help IT departments move from reactive troubleshooting to proactive management. It monitors hardware and software health across an organization to identify slowdowns, crashes, and resource spikes.
The software is built for IT teams supporting distributed or hybrid workforces. It provides a central console to track telemetry data such as CPU, memory, and boot times, and includes tools to help diagnose root causes across the OS and applications.
The tool supports automated remediation through scripts and a library of pre-built workflows. It also includes an AI assistant, Ask Zia, to help administrators generate the scripts needed for silent background fixes.
Buyers should confirm whether they require the basic monitoring of the Free Edition or the unlimited endpoint capacity available in the Professional Edition.
Key Features
Tracks CPU, memory, disk, battery, GPU, boot time, and logon time to identify performance outliers.
Highlights affected components and correlates events on a device timeline to help pinpoint the cause of failures.
An AI tool that helps administrators generate and refine remediation scripts through guided prompts.
Deploys scripts and workflow-based fixes to address issues like app crashes and resource spikes in the background.
Compares device performance across the organization to identify hardware or software outliers.
Allows end-users to install approved apps, patches, and fix common issues to help reduce help desk workload.
Use Cases
Identifying system slowdowns and performance degradation before they result in help desk tickets.
Maintaining visibility and control over endpoint health for remote and distributed employees.
Deploying patches and configuration changes in the background to reduce user disruption.
Tracking battery health and device performance to identify aging hardware.
Best For
Pricing
A Free Edition is available for up to 25 endpoints. The Professional Edition supports unlimited endpoints starting at $0.8 per endpoint per month.
FAQ
It monitors device performance metrics including CPU, memory, disk I/O, battery health, GPU usage, and system boot and logon times.
Ask Zia uses guided prompts to help IT administrators generate and refine remediation scripts to address endpoint issues.
Yes, there is a Free Edition available for environments with up to 25 endpoints.
Yes, it is designed to provide visibility and control over devices regardless of their physical location, making it suitable for hybrid and remote organizations.
Source category: Operations
Source subcategory: IT Infrastructure Monitoring
