Chatrace: Omnichannel AI Chatbot Platform
Chatrace helps small businesses and agencies automate customer interactions. It is designed for teams needing a GDPR-compliant tool to manage leads and orders across various social platforms.
At a glance
- Category
- Customer Support
- Best for
- Small businesses, Marketing agencies, EU-based businesses requiring GDPR compliance
- Pricing
- Chatrace offers a free plan for up to 100 contacts, a Pro plan starting at $14 per month for up to 500 contacts, and a Whitelabel plan at $499 per month. A 30-day money-back guarantee is available.
- Key use cases
- Lead Qualification, Order Placement Automation, Sales Funnel Management, Comment Automation
- Integrations
- ChatGPT, Gemini, Claude AI, Google Sheets, Google Calendar
- Official website
- chatrace.com
Chatrace is an omnichannel AI chatbot builder for businesses and agencies. The tool supports multiple channels, including WhatsApp, Messenger, Instagram, TikTok, Telegram, and web, and integrates with AI models such as ChatGPT, Gemini, and Claude AI.
For business owners, the platform provides a visual drag-and-drop builder, which helps users set up conversation flows without coding skills. It is designed for those who want to manage initial lead qualification or order placements.
Agencies have access to a white-label option, allowing them to use their own branding and domain. As the platform is based in the EU and GDPR compliant, it may be a suitable option for those with specific data privacy requirements.
Buyers should confirm which plan fits their needs based on contact volume, as the Free and Pro plans have different contact limits.
Key Features
Supports chatbot deployment across Messenger, WhatsApp, Instagram, TikTok, SMS, Viber, Telegram, and the web.
Allows the creation of conversation paths without requiring coding knowledge.
Connects with ChatGPT, Gemini, Claude AI, xAI, and DeepSeek to support bot responses.
Allows agencies to use their own brand name, logo, and domain for the platform.
Provides access to the official WhatsApp Business API for business communications.
The platform is GDPR compliant with servers located in the EU.
Use Cases
Using AI chatbots to qualify leads through automated questioning before a sales agent takes over.
Supports the process of placing orders through a chatbot interface.
Designing automated conversation flows to guide users through a sales process.
Automatically replying to comments on Facebook and Instagram posts using AI.
Best For
Integrations
Pricing
Chatrace offers a free plan for up to 100 contacts, a Pro plan starting at $14 per month for up to 500 contacts, and a Whitelabel plan at $499 per month. A 30-day money-back guarantee is available.
FAQ
Yes, Chatrace is GDPR compliant and its servers are located in the EU.
No, the provided evidence states that no credit card is required to sign up for the free plan.
Yes, there is a Whitelabel plan for $499 per month that allows agencies to use their own brand name, logo, and domain.
The platform supports integrations with ChatGPT, Gemini, Claude AI, xAI, and DeepSeek.
Source category: Customer Support
Source subcategory: AI Chatbot
