{"best_for":["Small businesses","Marketing agencies","EU-based businesses requiring GDPR compliance"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/chatrace","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/chatrace.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-010.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Chatrace (https://aitoolsforbusiness.ai/chatrace)"},"features":["Omnichannel Support: Supports chatbot deployment across Messenger, WhatsApp, Instagram, TikTok, SMS, Viber, Telegram, and the web.","Drag-and-Drop Flow Builder: Allows the creation of conversation paths without requiring coding knowledge.","AI Model Integrations: Connects with ChatGPT, Gemini, Claude AI, xAI, and DeepSeek to support bot responses.","White-label Option: Allows agencies to use their own brand name, logo, and domain for the platform.","WhatsApp Business API: Provides access to the official WhatsApp Business API for business communications.","GDPR Compliance: The platform is GDPR compliant with servers located in the EU."],"freshness_status":"fresh","name":"Chatrace","pricing_note":"Chatrace offers a free plan for up to 100 contacts, a Pro plan starting at $14 per month for up to 500 contacts, and a Whitelabel plan at $499 per month. A 30-day money-back guarantee is available.","pricing_url":"https://chatrace.com/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-04T18:49:21.039Z","secondary_categories":[],"short_description":"Chatrace is an AI chatbot platform that uses drag-and-drop flows to support customer support, sales, and marketing across multiple messaging channels.","slug":"chatrace","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/chatrace","use_cases":["Lead Qualification: Using AI chatbots to qualify leads through automated questioning before a sales agent takes over.","Order Placement Automation: Supports the process of placing orders through a chatbot interface.","Sales Funnel Management: Designing automated conversation flows to guide users through a sales process.","Comment Automation: Automatically replying to comments on Facebook and Instagram posts using AI."],"website_url":"https://chatrace.com/"}