AI TOOL PROFILE
CoxPost: Social Media Management and Chatbot Builder
- Marketing
- AI Chatbot
- Small business owners
- Freelancers
- Digital marketing agencies
- Service-based business owners
Pricing
Pricing starts at $9 per month for the Small Business plan. Higher tiers are available for Freelancers, Teams, and Agencies. A 30-day free trial is available, and annual billing provides a 20% discount.
At a glance
- Best for
- Small business owners, Freelancers, Digital marketing agencies, Service-based business owners
- Key use cases
- Automating Customer Support, Content Distribution, Lead Generation, Social Commerce
- Integrations
- WooCommerce, Sendgrid, Mailgun, Madrill, Twilio
- Official website
- Visit coxpost official website
How AI is used
CoxPost is a marketing tool designed to help centralize social media management. It includes a drag-and-drop builder for creating AI chatbots on Facebook Messenger and Instagram, as well as tools for scheduling posts across platforms including LinkedIn, YouTube, and WordPress.
The software is designed for small business owners, freelancers, and agencies who want to maintain an online presence across multiple networks. It also supports automated comment replies and lead collection through chat interactions.
In addition to social posting, the platform supports email and SMS marketing and allows users to set up basic eCommerce stores within Messenger and Instagram. It also provides an interface for managing Google Business Profiles.
Buyers should confirm the specific account and posting limits of each pricing tier to ensure the plan aligns with their volume of social media accounts and monthly content needs.
Key Features
AI Chatbot Builder
A drag-and-drop visual flow builder for creating interactive chatbots on Facebook Messenger and Instagram.
Social Media Scheduler
Supports scheduling of text, images, videos, and GIFs across Facebook, Instagram, LinkedIn, YouTube, and WordPress.
Comment Automation
Supports automatic replies to comments on Facebook and Instagram posts based on keywords or templates.
In-Chat eCommerce
Designed to help build online stores and process sales directly within social media chat interfaces.
Google Business Profile Management
Provides tools for managing multiple business locations, including automated review replies.
Omnichannel Marketing
Includes bulk email and SMS marketing tools with a process to collect contact information via chatbots.
Use Cases
Automating Customer Support
Using AI chatbots to provide responses to common customer inquiries on Messenger and Instagram.
Content Distribution
Scheduling posts to be shared across multiple social networks and blogs.
Lead Generation
Collecting email addresses and phone numbers through automated chat flows for marketing campaigns.
Social Commerce
Setting up a digital storefront inside chat apps to facilitate sales.
Integrations
- WooCommerce
- Sendgrid
- Mailgun
- Madrill
- Twilio
- Plivo
- Nexmo
- SMTP
FAQ
Which social networks does CoxPost support for posting?
- It supports Facebook pages, groups, and locations, Instagram business accounts, LinkedIn profiles and pages, Google business profiles, YouTube channels, and WordPress sites.
Does CoxPost offer a free trial?
- Yes, CoxPost provides a 30-day free trial for users to test the platform's features.
Can nonprofits get a discount on CoxPost?
- Yes, charities and non-profit organizations can receive a 50% discount by providing supporting documentation, such as a 501(c)(3) copy.
How are Instagram Stories handled in CoxPost?
- Due to API restrictions, Instagram Stories are managed via a semi-automatic solution using push notifications and reminders.
Source category: Marketing
Source subcategory: AI Chatbot
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