Catchpoint Review: Internet Performance Monitoring Software
Catchpoint helps IT and digital teams monitor the availability and reachability of their internet stack. It is designed for businesses that need to detect network issues before users report them.
At a glance
- Category
- Data & Analytics
- Best for
- Enterprise Companies, Mid-Market Companies, IT Operations Teams, Digital Experience Teams
- Pricing
- Options include a free Starter Plan (150 monthly runs), WebPageTest Pro starting at $180/year, and Expert Plans starting at $999/month (billed annually). A Customer Experience Quick Start Package is available starting at $10,000/year.
- Key use cases
- API Performance Monitoring, Cloud and CDN Optimization, Internal Network Monitoring, Web Performance Monitoring, Workforce Experience Monitoring
- Integrations
- ServiceNow, Grafana, Splunk, Datadog, PagerDuty
- Official website
- catchpoint.com
Catchpoint is an Internet Performance Monitoring (IPM) tool designed to provide visibility into how websites, APIs, and applications perform from a global perspective. It combines synthetic testing—which simulates user journeys—with Real User Monitoring (RUM) to provide data on the digital experience.
The platform is built for IT operations and digital teams that manage internet stacks involving CDNs and cloud providers. By using a network of over 3,000 intelligent agents, it helps teams identify whether a performance issue is caused by an internal application, a third-party vendor, or an internet routing problem.
Buyers should confirm their specific monitoring needs when choosing a plan, as entry-level options focus on web performance, while the Expert and Enterprise tiers include deeper network visibility such as BGP and DNS monitoring.
Key Features
Simulates user journeys and monitors websites, applications, and APIs to provide alerting and intelligence.
Measures the actual experiences of web visitors across different browsers and mobile apps.
Provides visibility through over 3,000 intelligent agents across cloud, backbone, last mile, and wireless vantage points.
Provides a view of service dependencies to help identify which component in the stack is causing an issue.
Designed to detect routing anomalies and device-level issues that may affect performance.
Correlates telemetry data to assist in root cause analysis.
Use Cases
Supports monitoring the availability and reliability of APIs across different environments.
Helps teams evaluate and optimize the performance of cloud, CDN, SASE, and Edge vendors.
Supports detecting connectivity issues across offices, data centers, and VPNs from the first mile to the last mile.
Supports the continuous monitoring of global web performance and Core Web Vitals.
Designed to help detect issues that impact the connectivity and productivity of remote or hybrid employees.
Best For
Integrations
Pricing
Options include a free Starter Plan (150 monthly runs), WebPageTest Pro starting at $180/year, and Expert Plans starting at $999/month (billed annually). A Customer Experience Quick Start Package is available starting at $10,000/year.
FAQ
The Professional plan focuses on web page and front-end optimization with limited team members. The Expert plan adds Real User Monitoring (RUM), SSO, and access to advanced DNS, CDN, and BGP monitoring via a larger agent network.
Yes, there is a free Starter Plan that allows users to run up to 150 monthly tests from 30 locations worldwide.
Enterprise and Expert plans use a points-based system that provides flexibility to enable different capabilities.
Source category: Data & Analytics
Source subcategory: Application Performance Monitoring
