AI TOOL PROFILE
Catchpoint Review: Internet Performance Monitoring Software
- Data and Analytics
- Application Performance Monitoring
- Enterprise Companies
- Mid-Market Companies
- IT Operations Teams
- Digital Experience Teams
Pricing
Options include a free Starter Plan (150 monthly runs), WebPageTest Pro starting at $180/year, and Expert Plans starting at $999/month (billed annually). A Customer Experience Quick Start Package is available starting at $10,000/year.
At a glance
- Best for
- Enterprise Companies, Mid-Market Companies, IT Operations Teams, Digital Experience Teams
- Key use cases
- API Performance Monitoring, Cloud and CDN Optimization, Internal Network Monitoring, Web Performance Monitoring, Workforce Experience Monitoring
- Integrations
- ServiceNow, Grafana, Splunk, Datadog, PagerDuty
- Official website
- Visit catchpoint official website
How AI is used
Catchpoint is an Internet Performance Monitoring (IPM) tool designed to provide visibility into how websites, APIs, and applications perform from a global perspective. It combines synthetic testing—which simulates user journeys—with Real User Monitoring (RUM) to provide data on the digital experience.
The platform is built for IT operations and digital teams that manage internet stacks involving CDNs and cloud providers. By using a network of over 3,000 intelligent agents, it helps teams identify whether a performance issue is caused by an internal application, a third-party vendor, or an internet routing problem.
Buyers should confirm their specific monitoring needs when choosing a plan, as entry-level options focus on web performance, while the Expert and Enterprise tiers include deeper network visibility such as BGP and DNS monitoring.
Key Features
Synthetic Monitoring
Simulates user journeys and monitors websites, applications, and APIs to provide alerting and intelligence.
Real User Monitoring (RUM)
Measures the actual experiences of web visitors across different browsers and mobile apps.
Global Agent Network
Provides visibility through over 3,000 intelligent agents across cloud, backbone, last mile, and wireless vantage points.
Internet Stack Map
Provides a view of service dependencies to help identify which component in the stack is causing an issue.
BGP and Endpoint Monitoring
Designed to detect routing anomalies and device-level issues that may affect performance.
AI-Powered Analytics
Correlates telemetry data to assist in root cause analysis.
Use Cases
API Performance Monitoring
Supports monitoring the availability and reliability of APIs across different environments.
Cloud and CDN Optimization
Helps teams evaluate and optimize the performance of cloud, CDN, SASE, and Edge vendors.
Internal Network Monitoring
Supports detecting connectivity issues across offices, data centers, and VPNs from the first mile to the last mile.
Web Performance Monitoring
Supports the continuous monitoring of global web performance and Core Web Vitals.
Workforce Experience Monitoring
Designed to help detect issues that impact the connectivity and productivity of remote or hybrid employees.
Integrations
- ServiceNow
- Grafana
- Splunk
- Datadog
- PagerDuty
- Okta
- Slack
- REST API
- Webhooks
- OpenTelemetry
FAQ
What is the difference between the Pro and Expert plans?
- The Professional plan focuses on web page and front-end optimization with limited team members. The Expert plan adds Real User Monitoring (RUM), SSO, and access to advanced DNS, CDN, and BGP monitoring via a larger agent network.
Does Catchpoint offer a free version?
- Yes, there is a free Starter Plan that allows users to run up to 150 monthly tests from 30 locations worldwide.
How does Catchpoint handle pricing for enterprise users?
- Enterprise and Expert plans use a points-based system that provides flexibility to enable different capabilities.
Source category: Data & Analytics
Source subcategory: Application Performance Monitoring
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