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Ekara: Digital Experience Monitoring

Ekara helps companies monitor user journeys and digital performance. It is designed for teams that need to correlate real-world user data with proactive synthetic testing.

At a glance

Best for
Enterprise companies, Mid-market companies, Software companies, IT Operations teams, SRE and DevOps teams
Pricing
Ekara offers a freemium option and a free trial. Pricing was not clearly available from the provided evidence; buyers should confirm current pricing on the vendor website.
Key use cases
Protecting Critical User Journeys, Post-Release Validation, Incident Triage, Enterprise App Supervision
Integrations
Ekara Connect API, Webhooks
Visit ekaraekara software interface screenshot

Ekara is a Digital Experience Monitoring (DEM) platform that combines Real User Monitoring (RUM) and Synthetic Transaction Monitoring (STM). It is designed for organizations that need to track how users interact with websites, mobile apps, and APIs in real time while running scripted checks to identify issues before they impact users.

The platform supports tracking Core Web Vitals such as LCP, INP, and CLS, and includes a no-code studio for creating monitoring journeys. It also provides monitoring for thick client applications and SaaS tools, which may be useful for organizations relying on legacy enterprise software.

Buyers should consider their deployment needs, as Ekara supports SaaS, hybrid cloud, and on-premise self-hosted options to meet security and data residency requirements. Technical teams should confirm if the instrumentation and sampling options align with their specific traffic volume.

Key Features

  • Real User Monitoring (RUM)

    Captures field data from visitors to track Core Web Vitals and performance across different devices, browsers, and geographies.

  • Synthetic Transaction Monitoring

    Uses scripted tests to simulate critical user journeys 24/7 to detect outages and availability issues proactively.

  • Unified Monitoring

    Correlates RUM and synthetic data in a shared view to help teams prioritize incidents based on user impact.

  • Ekara Studio

    A no-code environment for scripting and maintaining monitoring journeys.

  • AI Incident Guard

    Designed to classify alerts and filter noise to identify relevant incidents.

  • Thick Client Monitoring

    Tracks the performance of desktop enterprise applications such as SAP GUI and Oracle Forms.

  • API Monitoring

    Monitors API availability and latency, including authentication steps and chained calls.

Use Cases

  • Protecting Critical User Journeys

    Monitoring multi-step transactions such as login and checkout using synthetic checks for uptime and RUM for actual user experience.

  • Post-Release Validation

    Using release markers to correlate deployments with shifts in Core Web Vitals or JavaScript errors.

  • Incident Triage

    Identifying which user cohorts by ISP, country, or device are affected by a performance drop to support root cause analysis.

  • Enterprise App Supervision

    Measuring the performance of thick client applications to identify if bottlenecks are in the workstation, network, or backend.

Best For

  • Enterprise companies
  • Mid-market companies
  • Software companies
  • IT Operations teams
  • SRE and DevOps teams

Integrations

  • Ekara Connect API
  • Webhooks

Pricing

Ekara offers a freemium option and a free trial. Pricing was not clearly available from the provided evidence; buyers should confirm current pricing on the vendor website.

FAQ

What is the difference between Ekara's RUM and Synthetic monitoring?

RUM captures data from actual visitors to show what is happening in real time, while Synthetic monitoring uses scripted tests to proactively check journeys 24/7, even without user traffic.

Does Ekara support on-premise deployment?

Yes, Ekara offers on-premise and self-hosted deployment options for organizations with security, privacy, or data residency requirements.

How does Ekara handle Core Web Vitals?

Ekara tracks field measurements for LCP, INP, and CLS at the 75th percentile (p75), allowing teams to segment data by device, browser, and geography.

Source category: Software Development

Source subcategory: Application Performance Monitoring

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How AI is used

Ekara is a Digital Experience Monitoring platform for enterprise and mid-market companies. It supports a workflow that combines Real User Monitoring and Synthetic Transaction Monitoring to track digital journey performance.

Pros & Cons

Pros

  • Combines proactive synthetic testing and reactive real-user data.
  • Includes a no-code studio for journey scripting.
  • Supports multiple deployment options including on-premise and hybrid cloud.
  • Provides monitoring for legacy thick client applications.

Cons

  • May require technical expertise to implement fully.
  • Primarily targets enterprise and mid-market buyers.
  • Detailed pricing for specific tiers is not clearly available.