AI TOOL PROFILE
Castlight: Healthcare Navigation Platform
- HR and Recruiting
- Benefits Administration
- Employers
- Health plans
- Benefit consultants
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Employers, Health plans, Benefit consultants
- Key use cases
- Centralizing Digital Health Programs, Supporting Preventive Care, Managing Healthcare Spend, Providing Human-Led Care Navigation
- Official website
- Visit castlight official website
How AI is used
Castlight is a healthcare navigation platform that uses aggregated data and machine learning to help employees find and use their health benefits. It utilizes a personalized app that guides users toward care providers and wellbeing programs based on cost, quality, and outcomes intelligence.
The software is designed for employers, health plans, and benefit consultants. It is intended to support a healthier workforce by providing proactive recommendations and a centralized location for health-related benefits.
In addition to the digital app, the platform provides access to live clinical experts known as Care Guides, who offer human support for navigating healthcare decisions. This approach is designed to help members engage with preventive care.
Buyers should confirm how the platform integrates with their existing set of digital health vendors.
Key Features
Personalized Navigation App
A digital hub where members can search for care, access benefit programs, and receive proactive health recommendations.
Care Guides
Access to live clinical experts who provide human assistance to complement the digital navigation experience.
Benefits Centralization
A platform designed to connect and organize various digital health programs and wellbeing benefits.
Provider Matching Intelligence
Uses data on cost, quality, and outcomes to help match members with healthcare providers.
Machine Learning Integration
Uses machine learning and aggregated data to personalize the user experience and identify care gaps.
Use Cases
Centralizing Digital Health Programs
Connecting multiple digital health partners into one hub to help employees find benefits in one place.
Supporting Preventive Care
Using gap-in-care notifications to help employees complete annual wellness visits and cancer screenings.
Managing Healthcare Spend
Guiding employees toward high-quality, cost-effective providers to help manage medical spending.
Providing Human-Led Care Navigation
Connecting employees with live Care Guides for those who require human assistance.
FAQ
What does Castlight do?
- Castlight provides a personalized navigation app and live Care Guides to help employees find healthcare providers and access wellbeing benefits in one place.
Who is Castlight designed for?
- The platform is designed for employers, health plans, and benefit consultants.
Does Castlight use AI?
- Yes, the platform uses machine learning and aggregated data to deliver personalized health recommendations to its members.
How does it help with benefit management?
- It centralizes various digital health programs into a single hub, which may help increase member engagement and make it easier for employees to utilize their benefits.
Source category: HR & Recruiting
Source subcategory: Benefits Administration
More tools in HR & Recruiting
Other published listings in the HR & Recruiting category.
More tools in the Benefits Administration software type
Related listings that share the same software type for comparison and shortlisting.
