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Castlight: Healthcare Navigation Platform

Castlight helps employers manage benefits by guiding members to appropriate care. It is designed for organizations looking to consolidate multiple digital health programs into one hub.

At a glance

Best for
Employers, Health plans, Benefit consultants
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Centralizing Digital Health Programs, Supporting Preventive Care, Managing Healthcare Spend, Providing Human-Led Care Navigation
Official website
castlight.co
Screenshot of castlight website

Castlight is a healthcare navigation platform that uses aggregated data and machine learning to help employees find and use their health benefits. It utilizes a personalized app that guides users toward care providers and wellbeing programs based on cost, quality, and outcomes intelligence.

The software is designed for employers, health plans, and benefit consultants. It is intended to support a healthier workforce by providing proactive recommendations and a centralized location for health-related benefits.

In addition to the digital app, the platform provides access to live clinical experts known as Care Guides, who offer human support for navigating healthcare decisions. This approach is designed to help members engage with preventive care.

Buyers should confirm how the platform integrates with their existing set of digital health vendors.

Key Features

Personalized Navigation App

A digital hub where members can search for care, access benefit programs, and receive proactive health recommendations.

Care Guides

Access to live clinical experts who provide human assistance to complement the digital navigation experience.

Benefits Centralization

A platform designed to connect and organize various digital health programs and wellbeing benefits.

Provider Matching Intelligence

Uses data on cost, quality, and outcomes to help match members with healthcare providers.

Machine Learning Integration

Uses machine learning and aggregated data to personalize the user experience and identify care gaps.

Use Cases

Centralizing Digital Health Programs

Connecting multiple digital health partners into one hub to help employees find benefits in one place.

Supporting Preventive Care

Using gap-in-care notifications to help employees complete annual wellness visits and cancer screenings.

Managing Healthcare Spend

Guiding employees toward high-quality, cost-effective providers to help manage medical spending.

Providing Human-Led Care Navigation

Connecting employees with live Care Guides for those who require human assistance.

Best For

EmployersHealth plansBenefit consultants

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What does Castlight do?

Castlight provides a personalized navigation app and live Care Guides to help employees find healthcare providers and access wellbeing benefits in one place.

Who is Castlight designed for?

The platform is designed for employers, health plans, and benefit consultants.

Does Castlight use AI?

Yes, the platform uses machine learning and aggregated data to deliver personalized health recommendations to its members.

How does it help with benefit management?

It centralizes various digital health programs into a single hub, which may help increase member engagement and make it easier for employees to utilize their benefits.

Source category: HR & Recruiting

Source subcategory: Benefits Administration

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