CallBotics | AI Voice Agent Software
CallBotics helps companies automate high-volume voice workflows. It is designed for organizations in regulated industries requiring SOC 2 and HIPAA compliance.
At a glance
- Category
- Operations
- Best for
- BPO providers, Healthcare organizations, Insurance agencies, Enterprise companies
- Pricing
- Pricing includes AI agent licensing starting at $450-500 per agent per month. Per-minute options and custom enterprise pricing are also available.
- Key use cases
- Healthcare Claim Updates, Open Enrollment Handling, Legal Client Intake, Customer Support Automation
- Integrations
- HubSpot, Aircall, Airtable, ActiveCampaign
- Official website
- callbotics.ai
CallBotics is a conversational AI platform designed for inbound and outbound voice interactions. The software uses AI voice agents to handle common queries and multi-step workflows, which may reduce the need for human agents on every call.
It is designed for businesses with high call volumes, specifically in sectors such as healthcare, insurance, legal, and BPO. The platform supports tasks including appointment booking and sentiment analysis and is designed for quick deployment.
Buyers should confirm how the AI agent's autonomy aligns with their specific customer service standards and operational requirements.
Key Features
Automated agents designed to handle inbound and outbound calls.
Supports calendar logic to allow AI agents to schedule and reschedule meetings.
Detects emotional tone and escalation triggers during a call to support adaptive responses.
Transfers a conversation from the AI to a human agent when necessary.
Voice agents that support multiple languages, accents, and dialects.
Allows supervisors to listen to calls in real time and provide guidance or intervene.
Use Cases
Automating the retrieval of claim status updates for patients and providers.
Managing call volume during benefits open enrollment periods.
Using voice workflows to manage initial client intake and case communications.
Handling inbound support queries to support digital workflows in call centers.
Best For
Integrations
Pricing
Pricing includes AI agent licensing starting at $450-500 per agent per month. Per-minute options and custom enterprise pricing are also available.
FAQ
The platform is designed to have new call flows and AI agents deployed within 48 hours.
The platform is HIPAA and SOC 2 compliant, which supports the security requirements of healthcare organizations.
Pricing options include AI agent licensing starting at $450-500 per month, per-minute pricing, and custom enterprise plans.
Source category: Operations
Source subcategory: Voice AI
