Zight Review: Visual Communication and Screen Recording Software
Zight helps teams in support, engineering, and sales communicate visually. It is designed for businesses that need to provide tutorials or document bug reports without live meetings.
At a glance
- Category
- Productivity
- Best for
- Remote teams, Customer support leads, Product managers, Software engineering teams, Small business owners
- Pricing
- Zight offers a free version with limits on recording length and storage. Paid options include a Pro plan at $9/month and a Team plan at $11/user per month. Enterprise pricing is custom.
- Key use cases
- Customer Support, Engineering and QA, Sales Engagement, Onboarding and Training, Design Collaboration
- Integrations
- Slack, Zendesk, Confluence, Jira, Microsoft Teams
- Official website
- zight.com/
Zight is a visual communication tool designed to help teams share information through screen captures and recordings. It combines screen recording, screenshot tools with annotation, and GIF creation into a single application that stores content in the cloud for sharing via links.
The platform supports various roles, including customer support, product management, and design teams. It supports workflows such as creating onboarding guides and reporting technical issues, which may help reduce the number of live meetings required for alignment.
Buyers should note that the free version has limits on recording length and the number of stored items. Teams requiring centralized billing, user management, or security features such as SSO and SAML should confirm the details of the Team or Enterprise plans.
For those in regulated industries, the software is SOC 2 Type II certified and HIPAA compliant, and supports password-protected items and custom data retention policies.
Key Features
Records the screen, webcam, or both, with system audio and cloud storage.
Captures full or partial screens with tools to add arrows, text, shapes, and blur sensitive information.
Creates loopable GIFs for demonstrating concepts or providing short instructions.
Supports automatic transcription in over 50 languages, AI-generated titles, and summaries of video content.
Uses AI to convert video recordings into written documentation, bug reports, or SOPs.
Allows users to request a recording from a teammate or customer to see an issue in real time.
Captures meetings and uses AI to extract key takeaways and action items.
Use Cases
Sending help videos and annotated screenshots to customers to help resolve tickets.
Capturing and sharing bug reports and technical walkthroughs for developers.
Creating personalized video messages for prospects.
Developing a library of how-to videos and step-by-step guides for new hires or clients.
Sharing UI mocks and visual feedback to align on product vision.
Best For
Integrations
Pricing
Zight offers a free version with limits on recording length and storage. Paid options include a Pro plan at $9/month and a Team plan at $11/user per month. Enterprise pricing is custom.
FAQ
The free plan allows recordings up to 5 minutes and provides access to the most recent 50 uploads.
Yes, Zight is HIPAA compliant and SOC 2 Type II certified.
Zight offers a Chrome extension and a 'Request Video' feature that allows others to record and send videos without needing to download software.
There is a Pro plan for $9/month for individuals and a Team plan for $11/user per month (minimum 2 users) which includes a shared workspace and analytics.
Source category: Productivity
Source subcategory: Video & Animation
