AI TOOL PROFILE
Zight Review: Visual Communication and Screen Recording Software
- Productivity
- Video and Animation
- Remote teams
- Customer support leads
- Product managers
- Software engineering teams
- Small business owners
Pricing
Zight offers a free version with limits on recording length and storage. Paid options include a Pro plan at $9/month and a Team plan at $11/user per month. Enterprise pricing is custom.
At a glance
- Best for
- Remote teams, Customer support leads, Product managers, Software engineering teams, Small business owners
- Key use cases
- Customer Support, Engineering and QA, Sales Engagement, Onboarding and Training, Design Collaboration
- Integrations
- Slack, Zendesk, Confluence, Jira, Microsoft Teams
- Official website
- Visit Zight tools official website
How AI is used
Zight is a visual communication tool designed to help teams share information through screen captures and recordings. It combines screen recording, screenshot tools with annotation, and GIF creation into a single application that stores content in the cloud for sharing via links.
The platform supports various roles, including customer support, product management, and design teams. It supports workflows such as creating onboarding guides and reporting technical issues, which may help reduce the number of live meetings required for alignment.
Buyers should note that the free version has limits on recording length and the number of stored items. Teams requiring centralized billing, user management, or security features such as SSO and SAML should confirm the details of the Team or Enterprise plans.
For those in regulated industries, the software is SOC 2 Type II certified and HIPAA compliant, and supports password-protected items and custom data retention policies.
Key Features
Screen Recording
Records the screen, webcam, or both, with system audio and cloud storage.
Screenshot and Annotation
Captures full or partial screens with tools to add arrows, text, shapes, and blur sensitive information.
GIF Maker
Creates loopable GIFs for demonstrating concepts or providing short instructions.
AI-Powered Workflows
Supports automatic transcription in over 50 languages, AI-generated titles, and summaries of video content.
Step-by-Step Guides
Uses AI to convert video recordings into written documentation, bug reports, or SOPs.
Request Video
Allows users to request a recording from a teammate or customer to see an issue in real time.
Meeting Recorder
Captures meetings and uses AI to extract key takeaways and action items.
Use Cases
Customer Support
Sending help videos and annotated screenshots to customers to help resolve tickets.
Engineering and QA
Capturing and sharing bug reports and technical walkthroughs for developers.
Sales Engagement
Creating personalized video messages for prospects.
Onboarding and Training
Developing a library of how-to videos and step-by-step guides for new hires or clients.
Design Collaboration
Sharing UI mocks and visual feedback to align on product vision.
Integrations
- Slack
- Zendesk
- Confluence
- Jira
- Microsoft Teams
- HubSpot
- Salesforce
- Intercom
- Notion
- Trello
FAQ
What are the limitations of the Zight free plan?
- The free plan allows recordings up to 5 minutes and provides access to the most recent 50 uploads.
Does Zight support secure data handling for healthcare?
- Yes, Zight is HIPAA compliant and SOC 2 Type II certified.
Can I use Zight without installing software?
- Zight offers a Chrome extension and a 'Request Video' feature that allows others to record and send videos without needing to download software.
Which paid plans are available for teams?
- There is a Pro plan for $9/month for individuals and a Team plan for $11/user per month (minimum 2 users) which includes a shared workspace and analytics.
Source category: Productivity
Source subcategory: Video & Animation
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