AI TOOL PROFILE
Yep AI: AI Chatbot for Ecommerce and Retail
- Customer Support
- AI Chatbot
- Shopify store owners
- Small ecommerce teams
- Retail businesses
- Real estate professionals
Pricing
Pricing starts with a free plan for up to 100 conversations. Paid tiers include Starter ($19/mo), Basic ($49/mo), and Pro ($99/mo), with custom pricing for Enterprise. Paid plans include a 14-day free trial.
At a glance
- Best for
- Shopify store owners, Small ecommerce teams, Retail businesses, Real estate professionals
- Key use cases
- Automating Shopify FAQs, Product Recommendations, Real Estate Lead Capture, Multilingual Customer Service
- Integrations
- Shopify, Calendly
- Official website
- Visit Yep AI official website
How AI is used
Yep AI is an AI-powered chatbot platform designed for Shopify sellers and ecommerce businesses. It uses store data, such as product catalogs, FAQs, and policies, to provide automated responses to customers in over 80 languages.
The tool is designed for business owners who want to handle common support questions without writing code. Beyond text-based chat, it offers digital human avatars that may be used in retail, real estate, and banking contexts to create a visual interaction.
Buyers should note that while the tool supports knowledge imports, certain advanced workflow customizations are not currently available. It is designed for those seeking a setup process that syncs with store data.
Key Features
Automated 24/7 Support
Provides responses to customer inquiries around the clock using store data and FAQs.
Multilingual Conversations
Supports communication in 80+ languages to help reach a global customer base.
Shopify Installation
Designed for setup on Shopify stores without the need for developers or custom scripts.
Digital Human Avatars
Offers virtual human representatives for interactive customer experiences in specific industries.
Lead Qualification
Filters incoming queries to identify and route high-value customers in real time.
Knowledge Base Training
Can be trained using website links, uploaded documents, and FAQ lists.
Use Cases
Automating Shopify FAQs
Handling repetitive questions about return policies, shipping, and order tracking.
Product Recommendations
Using product catalog data to suggest items to shoppers during a chat session.
Real Estate Lead Capture
Using digital humans to help potential buyers navigate listings and book property viewings.
Multilingual Customer Service
Supporting international shoppers in their native language.
Integrations
- Shopify
- Calendly
FAQ
How do I train the Yep AI chatbot?
- You can train the AI by uploading your knowledge base through links to your website or by uploading specific documents and FAQ lists.
Does Yep AI work with platforms other than Shopify?
- Yes, the chatbot can be embedded on any website using a snippet of code, including sites built with WordPress, Wix, and Webflow.
Which plan should I choose based on conversation volume?
- The Free plan supports up to 100 conversations, Starter supports up to 1,000, Basic up to 5,000, and Pro up to 10,000 per month.
Can the chatbot schedule appointments?
- Yes, you can upload a Calendly link to allow the digital human to prompt users to book meetings.
Source category: Customer Support
Source subcategory: AI Chatbot
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