AI TOOL PROFILE
xcomms Review: Desktop Alert Software
- Operations
- Internal Communications
- Small Businesses
- Mid-Market Companies
- Enterprise Companies
- IT Departments
- HR and Compliance Teams
Pricing
Pricing is based on the number of licenses and the tools selected, with plans ranging from Essential to Business Premium. A free trial is available.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, IT Departments, HR and Compliance Teams
- Key use cases
- IT Outage Notifications, Emergency Alerting, Cyber Security Awareness, HR Policy Updates, Call Center Updates
- Integrations
- Local AD, Azure AD
- Official website
- Visit xcomms official website
How AI is used
xcomms is an internal communication platform that delivers messages directly to employee desktops and mobile devices. It is designed for businesses that need to ensure visibility for information, such as IT outages or emergency alerts, by using methods other than traditional email and chat tools.
The software is designed for various organizational needs, including HR, IT, and compliance teams across different company sizes. It supports multiple delivery methods, including pop-ups, scrolling tickers, and the management of corporate screensavers and wallpapers.
Buyers should confirm that pricing is based on the number of licenses and specific tools selected. Because there are different tiers—from Essential to Business Premium—buyers should verify which communication tools are included in the chosen plan.
Key Features
Pop-up Alerts
Direct-to-screen notifications that can be customized with corporate logos and colors.
Scrolling Desktop Tickers
Headlines that crawl across the screen to provide updates without disrupting workflow.
Screensaver and Wallpaper Management
Tools to manage corporate backgrounds, lock screen images, and screensavers across the organization.
Mobile Notifications
The ability to send alerts to mobile devices via SMS, Email, or WhatsApp.
Employee Quizzes and Surveys
Interactive pop-up tools designed to measure employee comprehension and gather feedback.
AI Message Generator
AI tools designed to help create concise messaging for pop-up alerts and scrolling tickers.
Active Directory Integration
Supports synchronization with Local and Azure AD to target specific groups, departments, or users.
Use Cases
IT Outage Notifications
Sending alerts to employees regarding system maintenance or service disruptions.
Emergency Alerting
Broadcasting urgent safety or crisis notifications across screens and devices.
Cyber Security Awareness
Displaying best practices and compliance tips directly on employee desktops.
HR Policy Updates
Communicating company news, benefit changes, and policy updates to the workforce.
Call Center Updates
Providing agents with quality assurance or operational updates without interrupting their workflow.
Integrations
- Local AD
- Azure AD
FAQ
How is xcomms pricing structured?
- Pricing is determined by the number of licenses needed and the specific communication tools selected. Plans range from Essential to Business Premium.
Can xcomms alerts be branded?
- Yes, the platform includes tools to upload corporate logos and colors to brand alerts.
Is xcomms available for on-premise installation?
- Yes, xcomms offers both Azure-secured cloud hosting and locally hosted options.
Does xcomms support targeting specific employees?
- Yes, it supports targeting by user name, computer name, or through Active Directory group synchronization.
Source category: Operations
Source subcategory: Internal Communications
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