xcomms Review: Desktop Alert Software
xcomms helps organizations reach employees via direct-to-screen alerts. It may be useful for teams that need to communicate updates or policy changes without relying on email.
At a glance
- Category
- Operations
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, IT Departments, HR and Compliance Teams
- Pricing
- Pricing is based on the number of licenses and the tools selected, with plans ranging from Essential to Business Premium. A free trial is available.
- Key use cases
- IT Outage Notifications, Emergency Alerting, Cyber Security Awareness, HR Policy Updates, Call Center Updates
- Integrations
- Local AD, Azure AD
- Official website
- xcomms.com
xcomms is an internal communication platform that delivers messages directly to employee desktops and mobile devices. It is designed for businesses that need to ensure visibility for information, such as IT outages or emergency alerts, by using methods other than traditional email and chat tools.
The software is designed for various organizational needs, including HR, IT, and compliance teams across different company sizes. It supports multiple delivery methods, including pop-ups, scrolling tickers, and the management of corporate screensavers and wallpapers.
Buyers should confirm that pricing is based on the number of licenses and specific tools selected. Because there are different tiers—from Essential to Business Premium—buyers should verify which communication tools are included in the chosen plan.
Key Features
Direct-to-screen notifications that can be customized with corporate logos and colors.
Headlines that crawl across the screen to provide updates without disrupting workflow.
Tools to manage corporate backgrounds, lock screen images, and screensavers across the organization.
The ability to send alerts to mobile devices via SMS, Email, or WhatsApp.
Interactive pop-up tools designed to measure employee comprehension and gather feedback.
AI tools designed to help create concise messaging for pop-up alerts and scrolling tickers.
Supports synchronization with Local and Azure AD to target specific groups, departments, or users.
Use Cases
Sending alerts to employees regarding system maintenance or service disruptions.
Broadcasting urgent safety or crisis notifications across screens and devices.
Displaying best practices and compliance tips directly on employee desktops.
Communicating company news, benefit changes, and policy updates to the workforce.
Providing agents with quality assurance or operational updates without interrupting their workflow.
Best For
Integrations
Pricing
Pricing is based on the number of licenses and the tools selected, with plans ranging from Essential to Business Premium. A free trial is available.
FAQ
Pricing is determined by the number of licenses needed and the specific communication tools selected. Plans range from Essential to Business Premium.
Yes, the platform includes tools to upload corporate logos and colors to brand alerts.
Yes, xcomms offers both Azure-secured cloud hosting and locally hosted options.
Yes, it supports targeting by user name, computer name, or through Active Directory group synchronization.
Source category: Operations
Source subcategory: Internal Communications
