xcare Review: Patient Engagement Software
xcare helps medical practices manage patient communication and scheduling. It is designed for clinics looking to reduce manual appointment setting and re-engage overdue patients.
At a glance
- Category
- Healthcare
- Best for
- Medical practices, Dental clinics, Chiropractic offices, Vision centers, Physiotherapy clinics
- Pricing
- xcare costs $349 per month following a 1-month free trial.
- Key use cases
- Filling Appointment Gaps, Patient Recall Campaigns, Reputation Management, Remote Patient Check-in
- Integrations
- Dentrix, AbelDent, Open Dental, Eaglesoft, Maxident
- Official website
- xcare.app
xcare is a patient engagement and communication platform designed for healthcare providers, including dental, vision, chiropractic, and mental health practices. It centralizes patient interactions through a provider dashboard and a patient-facing mobile app.
The software supports the patient journey from initial booking and digital pre-screening to virtual check-ins and contactless payments. It is designed to help practices maintain their schedules by automating reminders and using AI to identify patients who are overdue for treatment.
For buyers, the tool supports syncing with existing practice management systems, which may reduce manual data entry. Buyers should confirm that their specific practice management software is among the supported integrations to ensure syncing of appointment calendars.
Key Features
Allows patients to view availability in real time and book or request appointments on-demand.
Uses AI to identify overdue patients and measure appointment worthiness based on history of no-shows and cancellations.
Supports communication between the practice and patients via text, email, and app notifications.
Supports the creation of automated sequences for pre-screening, payment reminders, and review requests.
Provides a system for patients to pay invoices and treatment costs digitally.
Sends automated digital forms to patients before their visit to gather health information.
Use Cases
Using auto-fill functionality to offer vacant slots created by last-minute cancellations to patients on a waitlist.
Generating lists of unscheduled patients by procedure type or insurance coverage to send targeted re-engagement messages.
Using automated workflows to send survey and review invites to patients after their appointments.
Supporting a contactless clinic flow through virtual check-in and digital pre-screening forms.
Best For
Integrations
Pricing
xcare costs $349 per month following a 1-month free trial.
FAQ
xcare is priced at $349 per month after the completion of a 1-month free trial.
Yes, it syncs with over 25 practice management systems, including Dentrix, Open Dental, Eaglesoft, and AbelDent.
xcare uses end-to-end encryption and is designed to be HIPAA compliant to help ensure patient data security.
The AI is used to reconnect with overdue patients by measuring appointment worthiness based on their history of cancellations and no-shows.
Source category: Healthcare
Source subcategory: Communication API
