AI TOOL PROFILE

WJewel Jewelry POS and Management Software

WJewel helps jewelry business owners manage retail and wholesale operations. It is designed for teams needing repair tracking and multi-store inventory management.
  • Operations
  • POS Software
  • Jewelry retailers
  • Jewelry wholesalers
  • Jewelry manufacturers
  • Diamond dealers
  • Jewelry refineries

Pricing

Pricing tiers include Starter, Standard, Professional, and Elite, with custom and one-time purchase plans available upon request.

At a glance

Best for
Jewelry retailers, Jewelry wholesalers, Jewelry manufacturers, Diamond dealers, Jewelry refineries
Key use cases
Retail Store Management, Repair Shop Workflow, Wholesale and Manufacturing, Multi-Store Coordination
Integrations
QuickBooks, Shopify, Excel import, Taxjar, Avalara
Visit wjewelwjewel software interface screenshot

How AI is used

WJewel is an operations tool for the jewelry industry, including retailers, wholesalers, manufacturers, and refineries. It combines point-of-sale (POS) functionality with inventory and customer relationship management to handle high-value goods.

The software supports jewelry-specific workflows, such as managing layaways, scrap gold buying, consignments, and repair order tracking. It also provides tools for tagging and RFID integration to support physical inventory control across multiple locations.

For businesses with specific needs, the platform offers accounting modules, Geller Book integration, and options for custom programming. Buyers should confirm which pricing tier is required, as features like AI descriptions and multi-store transfers are available in higher-level plans.

Key Features

  • Jewelry POS

    Supports transactions, returns, appraisals, and sales tax reporting.

  • Inventory Management

    Tracks items and transfers across multiple stores with low-inventory reordering.

  • Repair Tracking

    Supports creating job bags, item photos, and tracking repairs from store to shop.

  • CRM and Customer Tracking

    Manages customer profiles, purchase history, and reminders for birthdays or anniversaries.

  • RFID Tagging

    Supports scanning jewelry using RFID tags and barcodes for inventory control.

  • AI Inventory Tools

    Supports generating style descriptions for inventory and context for appraisals.

Use Cases

  • Retail Store Management

    Using the POS for daily sales, managing gift cards, and processing layaways.

  • Repair Shop Workflow

    Tracking the progress of customer repairs and managing job costing.

  • Wholesale and Manufacturing

    Managing memo and invoice accounting for diamond dealers and refineries.

  • Multi-Store Coordination

    Monitoring inventory levels and transfers between different business locations.

Integrations

  • QuickBooks
  • Shopify
  • Excel import
  • Taxjar
  • Avalara
  • SalesForce
  • Podium
  • Fedex
  • UPS
  • ParcelPro
  • MalcaAmit

FAQ

Who is WJewel designed for?

It is designed for jewelry retailers, wholesalers, manufacturers, diamond dealers, and refineries.

Does WJewel support multiple store locations?

Yes, it supports multi-store inventory transfers and tracking, primarily available in the Elite plan.

Can WJewel integrate with other accounting or e-commerce tools?

Yes, it supports integrations with QuickBooks, Shopify, Taxjar, and Avalara, depending on the selected plan.

Is training provided with the software?

The company provides unlimited training and customer support 365 days a year at no additional cost.

Source category: Operations

Source subcategory: POS Software

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