Wintouch: CRM for IBM i and AS/400
Wintouch helps sales teams and operations managers integrate CRM workflows with IBM i environments. It is designed for businesses that need a connection between cloud-based tools and on-premise AS/400 applications.
At a glance
- Category
- Sales
- Best for
- Sales Teams, Businesses using IBM i or AS/400, Service providers needing lightweight ERP features
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Legacy System Connectivity, Lead and Pipeline Management, Customer Service Operations, B2B Sales Administration
- Integrations
- Gmail, Google Calendar, Microsoft 365, Zapier, WordPress
- Official website
- wintouch.com
Wintouch is a business management platform and CRM designed to support IBM i (iSeries) and AS/400 systems. It is available as an on-premise installation or an integrated cloud service, which allows businesses to maintain legacy data while using a modern interface.
The tool is intended for sales teams and service organizations that require integration with homegrown IBM i applications or existing ERPs. It supports back-office functions, including invoicing, quoting, and human resources, which may reduce the need for multiple separate subscriptions.
Beyond standard CRM tasks, the platform includes a browser-based 5250 terminal emulator that supports direct access to native IBM i applications, allowing users to interact with legacy systems within the Wintouch environment.
Buyers should confirm whether their specific IBM i configuration is compatible with the provided RPG integration modules and evaluate if the custom implementation process aligns with their internal technical resources.
Key Features
Modules written in RPG for data conversion and two-way synchronization with legacy systems.
A browser-based emulator that provides direct access to native IBM i and AS/400 applications.
Supports lead scoring, sales forecasting, sentiment analysis, and deal close probability predictions.
A customizable workflow for managing support requests with Kanban views and automated ticket assignment.
Tools for creating custom data structures and modifying the user interface via a drag-and-drop editor.
Customizable forms used to collect leads and service tickets directly into the system.
Use Cases
Connecting CRM and cloud features to existing AS/400 or IBM i applications.
Tracking and scoring sales leads while using AI for forecasting and close probability.
Managing support tickets through a defined workflow from reporting to resolution.
Handling quoting, invoicing, and account management within a single platform.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
Wintouch is designed to integrate with IBM i and AS/400 systems, featuring native RPG integration modules and a built-in 5250 terminal emulator.
Yes, Wintouch AI supports lead scoring, sales forecasting, sentiment analysis, and predictions on the probability of closing a deal.
Yes, Wintouch is available as an integrated cloud service or as a locally installed on-premise solution.
Source category: Sales
Source subcategory: CRM
