{"best_for":["Sales Teams","Businesses using IBM i or AS/400","Service providers needing lightweight ERP features"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/wintouch","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/wintouch.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-048.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: wintouch (https://aitoolsforbusiness.ai/wintouch)"},"features":["IBM i & AS/400 Integration: Modules written in RPG for data conversion and two-way synchronization with legacy systems.","5250 Terminal Emulator: A browser-based emulator that provides direct access to native IBM i and AS/400 applications.","Wintouch AI: Supports lead scoring, sales forecasting, sentiment analysis, and deal close probability predictions.","Service Ticketing: A customizable workflow for managing support requests with Kanban views and automated ticket assignment.","Low Code Application Builder: Tools for creating custom data structures and modifying the user interface via a drag-and-drop editor.","Web Forms: Customizable forms used to collect leads and service tickets directly into the system."],"freshness_status":"fresh","name":"wintouch","pricing_note":"Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.","pricing_url":null,"primary_category":"Sales","profile_last_verified":"2026-06-04T17:30:21.337Z","secondary_categories":[],"short_description":"Wintouch is a customizable CRM and business management solution designed for organizations using IBM i and AS/400 systems.","slug":"wintouch","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/wintouch","use_cases":["Legacy System Connectivity: Connecting CRM and cloud features to existing AS/400 or IBM i applications.","Lead and Pipeline Management: Tracking and scoring sales leads while using AI for forecasting and close probability.","Customer Service Operations: Managing support tickets through a defined workflow from reporting to resolution.","B2B Sales Administration: Handling quoting, invoicing, and account management within a single platform."],"website_url":"https://wintouch.com/"}