AI TOOL PROFILE

Wing Assistant: Managed Virtual Assistant Service

Wing Assistant helps small and mid-sized businesses delegate recurring operational tasks to dedicated remote professionals. It is designed for teams that want managed execution without handling recruitment or payroll.

Pricing

Month-to-month plans start at $699/month for part-time general virtual assistants (80 hours) and $999/month for full-time (160 hours). Specialist roles, such as executive assistants, start from $1,299/month.

At a glance

Best for
Small business owners, Startups, Operations managers, Mid-market companies, Executives needing administrative support
Key use cases
Administrative and Executive Support, Sales Pipeline Development, Digital Marketing Assistance, Financial Administration, Customer Service Operations
Integrations
CRM platforms, Slack, Trello, Gmail
Visit Wing AssistantWing Assistant software interface screenshot

How AI is used

Wing Assistant is a managed service that matches businesses with dedicated virtual assistants for roles including administrative support, sales development, and digital marketing. The service includes a layer of supervision and a dedicated customer success manager to help with onboarding and quality control.

The service is designed for startups and companies that need a consistent operational structure. It provides a centralized workspace app to track tasks and manage communication with the assistant.

Buyers should consider that this is a managed service rather than a tool-only product. The service is intended for recurring needs, and the value depends on the match with the assigned assistant and the definition of workflows within the Wing Workspace app.

Wing provides compliance measures, such as SOC 2 certification and HIPAA compliance, for buyers in healthcare or regulated industries.

Key Features

  • Dedicated Remote VAs

    Assigns a specific virtual assistant to the client rather than using a shared pool of workers.

  • Wing Workspace App

    A centralized platform for task tracking, collaboration, and workflow management.

  • Customer Success Manager

    Provides a dedicated point of contact to assist with onboarding and ongoing support.

  • 24-Hour Replacement Guarantee

    Allows clients to request a new assistant within 24 hours if the initial match is not a fit.

  • Managed Supervision

    Assistants are overseen by internal Team Captains and Supervisors to monitor quality.

  • Role-Specific Talent

    Offers assistants trained for functions such as bookkeeping, sales development, and healthcare operations.

Use Cases

  • Administrative and Executive Support

    Handling calendar management, inbox filtering, and travel arrangements for leadership.

  • Sales Pipeline Development

    Supporting outbound prospecting and CRM data enrichment.

  • Digital Marketing Assistance

    Managing email marketing tasks and PPC ad support.

  • Financial Administration

    Performing basic bookkeeping, expense tracking, and invoicing.

  • Customer Service Operations

    Responding to general customer queries and managing feedback.

Integrations

  • CRM platforms
  • Slack
  • Trello
  • Gmail

FAQ

How is Wing Assistant different from hiring a freelancer?

Wing provides a managed service that includes recruitment, training, and ongoing supervision, whereas freelancers typically work independently.

What happens if the assigned assistant is not a good fit?

Wing offers a 24-hour replacement guarantee to help businesses find a compatible assistant.

What is the starting price for a virtual assistant?

Pricing starts at $699/month for a part-time general virtual assistant (80 hours per month).

Source category: Productivity

Source subcategory: Virtual Assistant Service

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