Vertex360: NDIS Provider Management Software
Vertex360 helps NDIS providers and support coordinators manage daily operations. It is designed for teams that need to coordinate worker schedules and maintain regulatory compliance.
At a glance
- Category
- Healthcare
- Best for
- NDIS Providers, Disability Care Providers, Support Coordinators
- Pricing
- Pricing starts at $26.25 per month with a 25% annual discount. The Platinum plan is $45 per month with a minimum 1-year contract. Both plans require a $199 onboarding fee.
- Key use cases
- Participant Onboarding, Staff Scheduling, Compliance Auditing, Shift Documentation
- Integrations
- Xero, MYOB, QuickBooks
- Official website
- vertex360.io
Vertex360 is a practice management tool for NDIS providers and disability care services. It provides a centralized system to handle administrative tasks, from the initial participant onboarding process to ongoing HR compliance and invoicing.
The software is designed for disability service organizations of all sizes. It includes tools for scheduling staff via a rostering system and a dedicated mobile app for workers to record shift notes and log their locations.
Business owners can use the platform to manage risk assessments, incident reporting, and digital service agreements. It includes a role-based access control system to ensure that sensitive participant data is only seen by authorized staff.
Buyers should note that some users have reported a learning curve during initial setup. Additionally, certain legal and audit benefits are only available in the higher-tier Platinum plan.
Key Features
Supports online scheduling and the creation of recurring shifts for support workers.
Digital tools for gathering participant information and tracking progress via a mandatory form progress bar.
Allows frontline workers to write shift notes using AI and view participant support plans.
Includes HR compliance management, staff training registers, and document expiry reminders.
Provides separate Primary and Frontline portals to restrict access to confidential data based on job function.
Supports incident reporting and the creation of participant risk mitigation plans.
Use Cases
Using digital forms and progress tracking to bring new participants into the service system.
Managing support worker shifts and tracking attendance through the mobile application.
Maintaining updated worker documentation and training records to meet NDIS standards.
Using the mobile app to record shift notes and log travel distances.
Best For
Integrations
Pricing
Pricing starts at $26.25 per month with a 25% annual discount. The Platinum plan is $45 per month with a minimum 1-year contract. Both plans require a $199 onboarding fee.
FAQ
Yes, the software provides a free 7-day trial.
No, Vertex360 allows for unlimited workers without per-user fees.
The platform uses AWS Australian-based servers and employs two-factor authentication (2FA) to protect data.
The Platinum plan includes additional benefits such as access to NDIS legal experts for employment contracts and internal audit reports, but requires a minimum 1-year contract.
Source category: Healthcare
Source subcategory: Practice Management
