AI TOOL PROFILE
Vertex360: NDIS Provider Management Software
- Healthcare
- Practice Management
- NDIS Providers
- Disability Care Providers
- Support Coordinators
Pricing
Pricing starts at $26.25 per month with a 25% annual discount. The Platinum plan is $45 per month with a minimum 1-year contract. Both plans require a $199 onboarding fee.
At a glance
- Best for
- NDIS Providers, Disability Care Providers, Support Coordinators
- Key use cases
- Participant Onboarding, Staff Scheduling, Compliance Auditing, Shift Documentation
- Integrations
- Xero, MYOB, QuickBooks
- Official website
- Visit vertex360 official website
How AI is used
Vertex360 is a practice management tool for NDIS providers and disability care services. It provides a centralized system to handle administrative tasks, from the initial participant onboarding process to ongoing HR compliance and invoicing.
The software is designed for disability service organizations of all sizes. It includes tools for scheduling staff via a rostering system and a dedicated mobile app for workers to record shift notes and log their locations.
Business owners can use the platform to manage risk assessments, incident reporting, and digital service agreements. It includes a role-based access control system to ensure that sensitive participant data is only seen by authorized staff.
Buyers should note that some users have reported a learning curve during initial setup. Additionally, certain legal and audit benefits are only available in the higher-tier Platinum plan.
Key Features
Rostering
Supports online scheduling and the creation of recurring shifts for support workers.
Client Onboarding
Digital tools for gathering participant information and tracking progress via a mandatory form progress bar.
Mobile App
Allows frontline workers to write shift notes using AI and view participant support plans.
NDIS Compliance Tools
Includes HR compliance management, staff training registers, and document expiry reminders.
Role-Based Access Control
Provides separate Primary and Frontline portals to restrict access to confidential data based on job function.
Incident and Risk Management
Supports incident reporting and the creation of participant risk mitigation plans.
Use Cases
Participant Onboarding
Using digital forms and progress tracking to bring new participants into the service system.
Staff Scheduling
Managing support worker shifts and tracking attendance through the mobile application.
Compliance Auditing
Maintaining updated worker documentation and training records to meet NDIS standards.
Shift Documentation
Using the mobile app to record shift notes and log travel distances.
Integrations
- Xero
- MYOB
- QuickBooks
FAQ
Does Vertex360 offer a free trial?
- Yes, the software provides a free 7-day trial.
Is there a cost for adding new workers?
- No, Vertex360 allows for unlimited workers without per-user fees.
How is participant data secured in Vertex360?
- The platform uses AWS Australian-based servers and employs two-factor authentication (2FA) to protect data.
What is the difference between the Total Suite and Platinum plans?
- The Platinum plan includes additional benefits such as access to NDIS legal experts for employment contracts and internal audit reports, but requires a minimum 1-year contract.
Source category: Healthcare
Source subcategory: Practice Management
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