AI TOOL PROFILE
User Interviews: Research Participant Recruitment Platform
- Productivity
- Research Participant Recruitment
- UX Research Teams
- Product Management Teams
- Marketing Agencies
- Enterprise Research Operations
Pricing
Pricing includes a Pay As You Go option at $49 per session. Essential annual plans start at $41 per session. Custom plans for high-volume research start at 250 sessions.
At a glance
- Best for
- UX Research Teams, Product Management Teams, Marketing Agencies, Enterprise Research Operations
- Key use cases
- Moderated Research, Usability Testing, AI Model Training, Accessibility Research, Market Research
- Integrations
- Zoom, Google Calendar, Microsoft Teams, Qualtrics, SurveyMonkey
- Official website
- Visit user interviews official website
How AI is used
User Interviews is a platform designed to help with the logistics of finding and managing research participants. It provides access to a proprietary panel of 6 million people, allowing teams to target specific demographics or professional niches for their studies.
The tool is designed for product teams, UX researchers, and marketing agencies. It supports the recruitment process, including screening surveys, scheduling, and incentive distribution.
Beyond sourcing from the vendor's panel, the software includes a Research Hub that allows businesses to build and manage their own internal participant databases. This may reduce manual effort required to maintain relationships with a set of users.
Buyers should confirm whether they need the Pay As You Go model for occasional projects or a subscription for ongoing research, as some features, such as re-inviting past participants, depend on the selected plan.
Key Features
Participant Panel
Access to a proprietary network of 6 million vetted consumers and professionals for targeted recruitment.
Screener Surveys
Tools to qualify participants using surveys with advanced logic and video response options.
Scheduling Automation
Calendar integrations that allow participants to book available time slots.
Incentive Distribution
Built-in system to manage and pay participant rewards in over 200 countries.
AI-Assisted Research
AI-powered tools for fraud detection and generating research insights from sessions.
Research Hub CRM
A system to build, segment, and manage a private database of your own users.
Use Cases
Moderated Research
Sourcing and scheduling participants for live interviews and focus groups.
Usability Testing
Recruiting testers to evaluate product prototypes or live user experiences.
AI Model Training
Finding domain experts and niche audiences to provide training data and human feedback for AI models.
Accessibility Research
Connecting with participants who use assistive technologies to test product inclusivity.
Market Research
Targeting specific professional or consumer niches for brand and market assessments.
Integrations
- Zoom
- Google Calendar
- Microsoft Teams
- Qualtrics
- SurveyMonkey
- Typeform
- UserTesting
- Lookback
- Maze
- Lyssna
- Zapier
FAQ
How does the pricing work for User Interviews?
- A Pay As You Go model is available at $49 per session, and Essential subscription plans start at $41 per session billed annually. Custom plans are available for teams needing 250 or more sessions.
Are the participant incentives included in the price?
- No, incentives are not included in the session pricing. Users can set up a prepaid balance for incentives, and the platform can distribute them for a 3% processing fee.
Can I use my own list of users instead of their panel?
- Yes, the Research Hub allows teams to build and manage their own participant CRM to recruit from their own user base.
Source category: Productivity
Source subcategory: Research Participant Recruitment
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