AI TOOL PROFILE
TripWorks: Booking Software for Tour Operators
- Operations
- Booking Software
- Tour operators
- Activity providers
- Attraction venues
- Educational class providers
- Adventure tourism businesses
Pricing
The platform starts at $0 per month with a 6% booking fee plus credit card transaction costs. Custom pricing is available for Enterprise needs.
At a glance
- Best for
- Tour operators, Activity providers, Attraction venues, Educational class providers, Adventure tourism businesses
- Key use cases
- Tour Distribution, Guest Onboarding, Staff Scheduling, Dynamic Pricing
- Integrations
- Expedia, Viator, GetYourGuide, Google Things To Do, Zapier
- Official website
- Visit tripworks official website
How AI is used
TripWorks is a booking and operations platform for the travel and tourism industry. It provides a system for managing real-time availability, guest check-ins, and staff scheduling, which may help reduce manual effort in day-to-day tour operations.
The software is designed for tour operators, activity providers, and attraction venues. It includes tools for handling online sales, point-of-sale transactions, and digital waivers to manage the guest journey from booking to arrival.
Buyers can use the platform to distribute offerings across various online travel agencies and use built-in AI tools for call summaries and business insights. The platform is also designed for those who manage resource assignments or weather-dependent rescheduling.
Before choosing this tool, buyers should confirm if the usage-based fee structure aligns with their margins and whether the provided integrations cover the specific distribution channels they rely on.
Key Features
Real-time Booking
Supports online and in-person bookings with real-time availability tracking.
AI Business Insights
Provides business analytics, phone call summaries, and review insights using AI.
Capacity & Resource Management
Helps manage guide assignments, equipment, and guest capacity.
Digital Waivers
Supports collecting digital signatures from guests before arrival.
Abandoned Cart Capture
Designed to capture customer data to recover potentially lost bookings.
Mobile Check-in
Supports guest check-ins via mobile devices.
Use Cases
Tour Distribution
Distributing tour availability across OTAs such as Viator, GetYourGuide, and Expedia.
Guest Onboarding
Managing the pre-arrival process through digital waivers and automated SMS/email reminders.
Staff Scheduling
Assigning guides and resources to specific tours or time slots.
Dynamic Pricing
Adjusting ticket prices based on demand to help manage profit margins.
Integrations
- Expedia
- Viator
- GetYourGuide
- Google Things To Do
- Zapier
- Twilio
- Google Drive
- MailChimp
FAQ
How does TripWorks pricing work?
- TripWorks offers a plan with a $0 monthly fee, charging a 6% booking fee plus credit card transaction costs.
Can TripWorks connect to travel sites like Viator or Expedia?
- Yes, it supports integrations with over 50 OTAs, including Viator, Expedia, and GetYourGuide.
Does TripWorks have AI features?
- Yes, the platform includes AI-powered business insights, phone call summaries, and an AI agent for customer interaction.
Source category: Operations
Source subcategory: Booking Software
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