AI TOOL PROFILE
TextUs Review: Business Texting Platform
- Sales
- Sales Enablement
- Sales Teams
- Recruiting and HR Teams
- Marketing Agencies
- Demand Generation Teams
- Customer Success Teams
- Revenue Operations Leaders
Pricing
The base subscription starts at $499 per month, with customizable enterprise options available.
At a glance
- Best for
- Sales Teams, Recruiting and HR Teams, Marketing Agencies, Demand Generation Teams, Customer Success Teams
- Key use cases
- Lead Engagement for Sales, Candidate Sourcing and Recruiting, Marketing Outreach, Workforce Management, Customer Success Support
- Integrations
- Salesforce, HubSpot, Microsoft Dynamics, Oracle, Bullhorn
- Official website
- Visit textus official website
How AI is used
TextUs is a professional SMS platform designed for teams that communicate with leads, candidates, and employees at scale. It provides tools for bulk campaigns, automated drip sequences, and a shared inbox for team collaboration.
The platform is designed for revenue-generating teams—including SDRs, account executives, and demand generation specialists—as well as HR and recruiting professionals. It also supports workforce management and customer success teams sending reminders and updates.
Buyers should note that the platform is built for professional scale and compliance, specifically adhering to TCPA and CTIA guidelines. It integrates with several major CRMs and ATS platforms to help ensure message history is logged in a central system of record.
Before choosing this tool, buyers should confirm that the monthly subscription fits their budget and that their specific CRM or ATS is among the supported integrations.
Key Features
Two-Way Messaging
Supports 1-to-1 conversations with contacts using a dedicated business phone number.
Automated SMS Campaigns
Allows teams to launch bulk SMS and MMS campaigns with personalizations and A/B testing.
Shared Inbox Management
Provides a collaborative space for teams to route, assign, and reply to messages with internal notes.
Drip Sequences
Supports the creation of automated message sequences to nurture leads over time based on their responses.
SMS Keywords
Enables contacts to opt in via specific keyword triggers to build subscriber lists.
Compliance Controls
Includes tools for TCPA and CTIA compliance, such as automatic opt-out management and consent tracking.
AI-Powered Messaging
Includes AI capabilities for messaging, risk detection, and compliance controls.
Use Cases
Lead Engagement for Sales
Following up with prospects and leads via SMS to help increase reply rates.
Candidate Sourcing and Recruiting
Communicating with job seekers and scheduling interviews through a mobile channel.
Marketing Outreach
Running targeted SMS campaigns for promotions, events, and personalized brand messaging.
Workforce Management
Coordinating last-minute shift changes and communicating updates to employees and vendors.
Customer Success Support
Sending appointment reminders and updates to help reduce missed appointments.
Integrations
- Salesforce
- HubSpot
- Microsoft Dynamics
- Oracle
- Bullhorn
- Workday
- Greenhouse
- JobDiva
- LaborEdge
- Symplr
- Bluesky
- SAP SuccessFactors
- Zapier
FAQ
Who is TextUs designed for?
- TextUs is built for professional teams in sales, marketing, recruiting, HR, and customer success who need to communicate with leads and candidates at scale.
Is TextUs compliant with texting regulations?
- Yes, it is designed for TCPA and CTIA compliance, featuring automatic opt-out management and consent tracking.
How much does TextUs cost?
- The base subscription starts at $499 per month, and there are customizable enterprise options available.
Which CRMs and ATS does TextUs integrate with?
- It offers native integrations with Salesforce, HubSpot, Microsoft Dynamics, Oracle, Greenhouse, Bullhorn, and Workday, among others.
Source category: Sales
Source subcategory: Sales Enablement
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