AI TOOL PROFILE
telli AI Voice Agent Platform
- Sales
- Voice AI
- Small to mid-sized B2C companies
- High-volume outbound sales teams
- Operations managers overseeing call centers
- Companies needing 24/7 inbound call coverage
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Small to mid-sized B2C companies, High-volume outbound sales teams, Operations managers overseeing call centers, Companies needing 24/7 inbound call coverage
- Key use cases
- Lead Qualification, Lead Reactivation, 24/7 AI Receptionist, Payment Reminders, Appointment Scheduling
- Integrations
- Salesforce, HubSpot, Aircall, Zoho, Calendly
- Official website
- Visit telli official website
How AI is used
telli is an AI voice platform designed to handle inbound and outbound phone interactions. It allows businesses to create voice agents that interact with customers in a conversational manner, supporting tasks from initial lead outreach to payment reminders.
The software is intended for B2C companies in industries such as real estate, healthcare, solar, and insurance. It supports high-volume call operations, which may help businesses manage multiple parallel calls and provide 24/7 coverage for inbound inquiries.
Key functionality includes a no-code builder for designing call scripts and tools for monitoring call quality and performance. The platform connects to various CRMs to sync data and supports actions during a conversation.
Buyers should confirm if the platform's specific CRM integrations match their current tech stack and verify the compliance requirements for the regions where they intend to place automated calls.
Key Features
No-code Agent Builder
A studio for creating and refining AI voice agent responses and conversation logic using natural text.
Multilingual Support
Supports voice agents in over 40 languages, including English, German, French, Spanish, Dutch, and Italian.
Smart Dialing
Includes retry logic and optimized call timing to help increase pickup rates for outbound campaigns.
CRM Integration
Connects with systems like Salesforce and HubSpot to pull customer data in real time and sync call outcomes.
Live Call Monitoring
Allows managers to oversee active conversations in real time and perform warm transfers to human representatives.
Appointment Booking
Connects to calendars and CRMs to schedule and confirm meetings during a call.
Use Cases
Lead Qualification
Engaging new prospects to identify readiness and routing qualified leads to sales teams.
Lead Reactivation
Initiating personalized calls to dormant or unresponsive leads to identify new opportunities.
24/7 AI Receptionist
Handling inbound calls, answering common questions, and routing inquiries to the correct department.
Payment Reminders
Automating outbound calls to notify customers of overdue payments and offer payment options.
Appointment Scheduling
Booking, changing, or canceling service and sales appointments based on real-time availability.
Integrations
- Salesforce
- HubSpot
- Aircall
- Zoho
- Calendly
- Microsoft Dynamics
- Pipedrive
- Cal.com
- Talkdesk
FAQ
What can telli AI voice agents do?
- They handle tasks like qualifying leads, scheduling appointments, managing 24/7 reception, and sending payment reminders through conversational interactions.
Does telli integrate with CRMs?
- Yes, it connects with platforms like Salesforce, HubSpot, and Pipedrive to pull customer data in real time and sync call outcomes automatically.
Can the AI agents handle different languages?
- telli supports conversations in over 40 languages, including English, German, French, Spanish, Dutch, and Italian.
Is telli compliant with data privacy laws?
- The platform is designed for security and privacy, stating compliance with GDPR, HIPAA, and SOC 2 standards.
Source category: Sales
Source subcategory: Voice AI
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