TeamViewer Frontline: Industrial Augmented Reality Software
TeamViewer Frontline helps operations managers digitize manual processes. It is designed for teams needing vision-guided instructions and remote expert assistance on the shop floor.
At a glance
- Category
- Browse Operations tools
- Best for
- Logistics companies, Manufacturing plants, Warehouse operators, Operations managers, Field service teams
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website, though a 30% discount is available for non-profits and education and a free business trial is mentioned.
- Key use cases
- Warehouse Order Picking, Manufacturing Assembly, Employee Onboarding, Remote Technical Assistance
- Integrations
- Microsoft Intune, ServiceNow, Freshworks, Jira, Salesforce
- Official website
- Visit teamviewer frontline official website
TeamViewer Frontline is an industrial augmented reality (AR) solution designed to replace paper-based manuals with digital, vision-guided workflows. It targets businesses in logistics, warehousing, and manufacturing that require precision in assembly or picking tasks.
The software supports hands-free operations via smart glasses, allowing workers to see step-by-step instructions in their field of vision. It also allows remote experts to assist on-site workers in real time, which may reduce the need for technicians to travel to every site.
Buyers should confirm hardware compatibility and backend system integrations, as the tool relies on smart glasses and specific system connectivity to function.
Key Features
Vision Picking
Combines picking technologies with AR to guide workers through warehouse orders.
Make-by-Vision
Provides step-by-step manufacturing instructions directly in the worker's field of vision.
Hands-Free Operation
Uses voice commands and sensors to replace paper instructions.
Live Remote Support
Connects on-site workers with remote experts for assistance with unforeseen incidents.
AI-Driven Guidance
Includes AI-powered quality assurance to support precision during assembly and picking.
Use Cases
Warehouse Order Picking
Using smart glasses to receive orders from a warehouse management system for hands-free picking.
Manufacturing Assembly
Supporting production lines with digital, step-by-step vision-guided workflows.
Employee Onboarding
Using AR guidance to support the training and upskilling of new staff.
Remote Technical Assistance
Providing expert guidance to field technicians to resolve equipment issues in real time.
Best For
- Logistics companies
- Manufacturing plants
- Warehouse operators
- Operations managers
- Field service teams
Integrations
- Microsoft Intune
- ServiceNow
- Freshworks
- Jira
- Salesforce
- Slack
- Microsoft Teams
- Zendesk
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website, though a 30% discount is available for non-profits and education and a free business trial is mentioned.
FAQ
What does TeamViewer Frontline do?
- It uses augmented reality and smart glasses to provide workers with hands-free, step-by-step digital instructions for picking, assembling, and manufacturing.
Who is this software designed for?
- It is designed for businesses in logistics, warehousing, and manufacturing that want to reduce reliance on paper manuals and support digital workflows.
Is TeamViewer Frontline secure?
- Yes, it complies with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 and 3 standards.
Source category: Operations
Source subcategory: Remote Access Software
More tools in Operations
Other published listings in the Operations category.
Categories
Software Type
How AI is used
TeamViewer Frontline is an AR-powered software for logistics and manufacturing that supports hands-free, vision-guided workflows. It is designed for businesses looking to digitize manual processes and provide remote expert support. Buyers should verify hardware compatibility with smart glasses before implementation.
Pros & Cons
Pros
- Supports hands-free experience via smart glasses
- Complies with ISO/IEC 27001, HIPAA/HITECH, and SOC 2/3
- Offers specific workflows for both picking and manufacturing
- 30% discount for non-profits and educational organizations
Cons
- Requires compatible smart glasses hardware to use core AR features
- Pricing for the Frontline module is not explicitly detailed in the evidence
- Buyers should confirm compatibility with their specific Warehouse Management System (WMS)
