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Swiftype: Site and Enterprise Search Platform

Swiftype helps business owners and operations managers implement customizable search experiences on their websites or across internal cloud data. It is designed for teams needing to manage how users find products or internal documentation.

At a glance

Best for
Small Businesses, Mid-Market Companies, Enterprise Companies, Ecommerce store owners, Operations managers
Pricing
Pricing starts at $79/month for the Standard plan (weekly crawls). The Pro plan is $199/month (twice-daily crawls), and Premium requires custom pricing. Additional volume fees apply for extra documents, queries, and domains.
Key use cases
Ecommerce Product Discovery, Internal Enterprise Search, Public Website Search
Integrations
Shopify, Magento
Official website
swiftype.com
Screenshot of Swiftype website

Swiftype is a search-as-a-service platform that handles indexing and retrieval for websites, online stores, and corporate data sources. It provides a guided search experience through tools like autocomplete and custom ranking, which allows administrators to order which results appear first.

The tool is intended for various buyers, from small businesses needing site search to larger organizations requiring enterprise-level security and cross-domain indexing. It supports various data formats, including PDFs, and provides analytics to help users understand what their audience is searching for.

Buyers should confirm the crawl frequencies and document limits across the pricing tiers, as the standard plan has a slower update cycle than the professional or premium versions. Organizations with strict compliance needs may find the SOC 2 and ISO certifications relevant.

Key Features

Autocomplete and Spellcheck

Suggests results as users type and corrects common spelling mistakes to help users find content.

Faceted Search

Allows users to refine search results using filters such as size, color, or style.

Custom Result Ranking

Provides a dashboard to manually re-order results for specific queries to promote featured content.

PDF and Document Indexing

Crawls and extracts content from PDF files and other popular file formats.

Cross-Domain Search

Supports search functionality across multiple domains to create a unified experience.

Search Analytics API

Provides programmatic access to search engine behavioral and click activity data.

Learn to Rank

Allows analytics data to influence the algorithmic relevance of queries over time.

Use Cases

Ecommerce Product Discovery

Supports online stores by using faceted search and autocomplete to guide customers from the search box to checkout.

Internal Enterprise Search

Indexes content across disparate cloud data sources to help employees find internal information.

Public Website Search

Provides a searchable interface for publishing sites or corporate pages to help visitors find specific articles or documents.

Best For

Small BusinessesMid-Market CompaniesEnterprise CompaniesEcommerce store ownersOperations managers

Integrations

ShopifyMagento

Pricing

Pricing starts at $79/month for the Standard plan (weekly crawls). The Pro plan is $199/month (twice-daily crawls), and Premium requires custom pricing. Additional volume fees apply for extra documents, queries, and domains.

FAQ

Does Swiftype offer a free trial?

Yes, Swiftype provides a 14-day free trial that does not require a credit card to start.

What are the different pricing tiers for Swiftype?

There is a Standard plan at $79/month, a Pro plan at $199/month, and a Premium plan with custom pricing based on enterprise needs.

Can Swiftype index files other than web pages?

Yes, the Pro and Premium plans support the indexing of PDF files and other popular document formats.

Is Swiftype secure for enterprise data?

Swiftype is SOC 2 compliant and meets ISO 27001, 27017, and 27018 standards, with data encryption both in transit and at rest.

Source category: Data & Analytics

Source subcategory: AI Search

Software Type:

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