AI TOOL PROFILE
Sunvoy: White-Label Customer Portal for Solar Installers
- Operations
- Customer Portal
- Residential solar installers
- Commercial solar installers
- O&M companies
- TPO providers
- Solar asset managers
Pricing
Pricing starts at $95 per new system, with additional monthly fees for legacy systems. API plans start at $500 per month.
At a glance
- Best for
- Residential solar installers, Commercial solar installers, O&M companies, TPO providers, Solar asset managers
- Key use cases
- Customer Journey Management, O&M Fleet Monitoring, Referral Growth, Commercial Portfolio Reporting
- Integrations
- Enphase, SolarEdge, Tesla, SMA, Fronius
- Official website
- Visit sunvoy official website
How AI is used
Sunvoy is a white-label platform for the solar industry. It allows residential and commercial installers, O&M companies, and TPO providers to launch branded apps for customers and employees. The platform supports the end-to-end customer journey, from lead qualification to long-term system monitoring.
For business owners, the tool helps automate tasks such as construction progress updates and review collection. It includes an integrated eShop, which may help businesses sell additional services such as batteries and EV chargers to their existing client base.
Buyers should note that the platform is not a CRM; it is designed to work alongside existing CRMs and hardware. Those looking for a full database replacement should confirm how Sunvoy's integration model fits their current data management workflow.
Key Features
White-Label Customer Portal
Branded apps for homeowners and employees with custom logos and colors, available in the Apple and Google App Stores.
Construction Tracking
Allows customers to track their solar installation progress through various project phases in real time.
Energy Monitoring
Provides customers with a view of their energy production and bill savings in kWh or dollars.
Review and Referral Management
Supports automated collection of reviews and includes built-in referral tracking and rewards.
Integrated eShop
An in-app storefront for selling batteries, EV chargers, and other solar-related services.
AI-Powered Lead Qualification
Uses AI to help capture and qualify leads with satellite estimates based on address and electric bills.
Ticket and Document Management
Centralizes system warranties, documents, and service tickets with automated routing to teams.
Use Cases
Customer Journey Management
Supporting customers from the initial satellite lead estimate through installation and long-term monitoring phases.
O&M Fleet Monitoring
Using a single dashboard to monitor inverters and performance alerts across a fleet of installed systems.
Referral Growth
Using automated signals and branded landing pages to encourage existing customers to provide referrals.
Commercial Portfolio Reporting
Aggregating multiple buildings and different inverter brands into a unified view for property managers and investors.
Integrations
- Enphase
- SolarEdge
- Tesla
- SMA
- Fronius
- HubSpot
- eGauge
- AlsoEnergy
FAQ
Does Sunvoy require long-term contracts?
- No, the provider states that they do not use long-term contracts.
Is Sunvoy a CRM?
- No, Sunvoy is a business platform and customer portal designed to integrate with an existing CRM rather than replace it.
How is Sunvoy priced?
- Pricing starts from $95 per new system, with a monthly fee for legacy systems and API plans starting at $500 per month.
Can customers download the app from official stores?
- Yes, Sunvoy publishes native, white-labeled apps for both the Apple App Store and Google Play Store.
Source category: Operations
Source subcategory: Customer Portal
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