
Staff Connect: Healthcare Referral Platform
Staff Connect helps healthcare providers and staffing companies coordinate patient referrals. It is designed for organizations that need to assign qualified staff based on location and skill set.
At a glance
- Category
- Browse Healthcare tools
- Best for
- Medical Practices, Hospitals, Healthcare Staffing Companies, Healthcare Organizations
- Pricing
- Staff Connect offers a 15-day free trial on all plans. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Patient Referral Distribution, Staffing Directory Management, Staff Assignment, Compliance Monitoring
- Official website
- Visit staffconnect official website

Staff Connect is a referral and communication platform designed for healthcare providers, contract companies, and skilled staff. It supports a digital workflow using AI-powered matching and secure messaging to coordinate care.
The software is designed for those managing services such as PT, OT, ST, MSW, and RN. It helps users submit referrals and notify qualified staff within a specific radius through SMS, where the first person to respond may accept the assignment.
Compliance is a central part of the tool, featuring end-to-end encryption and audit logs to support HIPAA requirements. Buyers should confirm if the SMS-based first-response model fits their specific staffing coordination needs.
Staffing companies can manage their directories and define coverage areas, while providers can monitor referral status through a dashboard with live updates.
Key Features
AI-Powered Proximity Matching
Matches patient referrals with qualified staff based on geographic distance and staffing company preferences.
Secure SMS Workflow
Broadcasts referrals to eligible staff via text message for assignment based on first response.
HIPAA Compliance Tools
Includes end-to-end encryption (AES-256-GCM), audit trail logging, and PHI access tracking.
In-App Messaging and File Sharing
Provides secure channels for communication and document exchange between users.
Referral Dashboard
Allows users to monitor referral status, response rates, and team performance with live updates.
Multi-Service Support
Supports workflows for PT, OT, ST, MSW, RN, and assistant-level services.
Use Cases
Patient Referral Distribution
Healthcare providers submit a referral with location and care needs to identify qualified staff.
Staffing Directory Management
Contract companies can build a directory of staff skills and set geographic coverage areas.
Staff Assignment
Broadcasting assignments via SMS to allow qualified professionals to accept the patient.
Compliance Monitoring
Using audit logs and PHI tracking to maintain records for HIPAA compliance.
Best For
- Medical Practices
- Hospitals
- Healthcare Staffing Companies
- Healthcare Organizations
Pricing
Staff Connect offers a 15-day free trial on all plans. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
Is Staff Connect HIPAA compliant?
- Yes, it is designed for HIPAA compliance, utilizing end-to-end encryption, audit logs, and PHI access tracking.
How does the matching process work?
- The system uses AI-driven geographic proximity and preference-based matching to notify qualified staff within a specific radius via SMS.
Do healthcare staff need to download an app to receive referrals?
- The system uses an SMS broadcast workflow where staff can reply 'YES' or 'NO' via text to accept assignments.
Is there a free trial available?
- Yes, Staff Connect offers a 15-day free trial on all of its plans.
Source category: Healthcare
Source subcategory: Healthcare Referral Platform
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Other published listings in the Healthcare category.
Categories
Software Type
How AI is used
Staff Connect is a HIPAA-compliant referral platform for healthcare providers and staffing companies. It uses AI for geographic proximity matching to connect patients with staff via secure SMS. Buyers should consider if a first-response assignment model aligns with their clinical coordination preferences.
Pros & Cons
Pros
- Focuses on HIPAA compliance with AES-256-GCM encryption
- Supports digital workflows to reduce manual phone calls and emails
- Includes specific workflows for multiple healthcare disciplines
- Offers a 15-day free trial
Cons
- The first-response-wins model may not suit organizations that prefer manual vetting
- Pricing tiers after the free trial are not detailed in the provided evidence
- No information provided regarding EHR or medical billing integrations