Favicon of staffconnect

Staff Connect: Healthcare Referral Platform

Staff Connect helps healthcare providers and staffing companies coordinate patient referrals. It is designed for organizations that need to assign qualified staff based on location and skill set.

At a glance

Best for
Medical Practices, Hospitals, Healthcare Staffing Companies, Healthcare Organizations
Pricing
Staff Connect offers a 15-day free trial on all plans. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Patient Referral Distribution, Staffing Directory Management, Staff Assignment, Compliance Monitoring
Visit staffconnectstaffconnect software interface screenshot

Staff Connect is a referral and communication platform designed for healthcare providers, contract companies, and skilled staff. It supports a digital workflow using AI-powered matching and secure messaging to coordinate care.

The software is designed for those managing services such as PT, OT, ST, MSW, and RN. It helps users submit referrals and notify qualified staff within a specific radius through SMS, where the first person to respond may accept the assignment.

Compliance is a central part of the tool, featuring end-to-end encryption and audit logs to support HIPAA requirements. Buyers should confirm if the SMS-based first-response model fits their specific staffing coordination needs.

Staffing companies can manage their directories and define coverage areas, while providers can monitor referral status through a dashboard with live updates.

Key Features

  • AI-Powered Proximity Matching

    Matches patient referrals with qualified staff based on geographic distance and staffing company preferences.

  • Secure SMS Workflow

    Broadcasts referrals to eligible staff via text message for assignment based on first response.

  • HIPAA Compliance Tools

    Includes end-to-end encryption (AES-256-GCM), audit trail logging, and PHI access tracking.

  • In-App Messaging and File Sharing

    Provides secure channels for communication and document exchange between users.

  • Referral Dashboard

    Allows users to monitor referral status, response rates, and team performance with live updates.

  • Multi-Service Support

    Supports workflows for PT, OT, ST, MSW, RN, and assistant-level services.

Use Cases

  • Patient Referral Distribution

    Healthcare providers submit a referral with location and care needs to identify qualified staff.

  • Staffing Directory Management

    Contract companies can build a directory of staff skills and set geographic coverage areas.

  • Staff Assignment

    Broadcasting assignments via SMS to allow qualified professionals to accept the patient.

  • Compliance Monitoring

    Using audit logs and PHI tracking to maintain records for HIPAA compliance.

Best For

  • Medical Practices
  • Hospitals
  • Healthcare Staffing Companies
  • Healthcare Organizations

Pricing

Staff Connect offers a 15-day free trial on all plans. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

Is Staff Connect HIPAA compliant?

Yes, it is designed for HIPAA compliance, utilizing end-to-end encryption, audit logs, and PHI access tracking.

How does the matching process work?

The system uses AI-driven geographic proximity and preference-based matching to notify qualified staff within a specific radius via SMS.

Do healthcare staff need to download an app to receive referrals?

The system uses an SMS broadcast workflow where staff can reply 'YES' or 'NO' via text to accept assignments.

Is there a free trial available?

Yes, Staff Connect offers a 15-day free trial on all of its plans.

Source category: Healthcare

Source subcategory: Healthcare Referral Platform

More tools in Healthcare

Other published listings in the Healthcare category.

Browse all tools in Healthcare

Categories

How AI is used

Staff Connect is a HIPAA-compliant referral platform for healthcare providers and staffing companies. It uses AI for geographic proximity matching to connect patients with staff via secure SMS. Buyers should consider if a first-response assignment model aligns with their clinical coordination preferences.

Pros & Cons

Pros

  • Focuses on HIPAA compliance with AES-256-GCM encryption
  • Supports digital workflows to reduce manual phone calls and emails
  • Includes specific workflows for multiple healthcare disciplines
  • Offers a 15-day free trial

Cons

  • The first-response-wins model may not suit organizations that prefer manual vetting
  • Pricing tiers after the free trial are not detailed in the provided evidence
  • No information provided regarding EHR or medical billing integrations