AI TOOL PROFILE
Spiky.ai | Real-Time AI Sales Coaching & Meeting Intelligence
- Sales
- Sales Enablement
- Sales teams
- Revenue operations managers
- Sales enablement leads
- Distributed sales organizations
Pricing
Pricing includes a Free plan for 3 meetings. Paid tiers include Plus ($15/user/month) and Pro ($24/user/month) for 30 meetings, and Premium ($40/user/month) for unlimited meetings.
At a glance
- Best for
- Sales teams, Revenue operations managers, Sales enablement leads, Distributed sales organizations
- Key use cases
- Live Objection Handling, Sales Playbook Execution, Post-Meeting Workflow Automation, Rep Performance Coaching
- Integrations
- Microsoft Outlook, Google Calendar, Microsoft Teams, Google Meet, Webex
- Official website
- Visit Spikyai official website
How AI is used
Spiky.ai is a meeting intelligence tool for revenue teams. It provides feedback during live calls, monitoring factors such as talking speed, tone of voice, and call momentum to help reps follow sales playbooks.
The platform is designed for sales managers and reps who want to reduce manual note-taking and call auditing. By using an AI assistant for transcription and summarization, it helps teams capture action items and update CRMs.
Beyond live guidance, the tool provides a view of pipeline health and individual rep performance through a centralized panel. This allows managers to identify coaching needs based on playbook execution across different deal stages.
Buyers should confirm which pricing tier they need, as real time coaching features and CRM integrations are available on Pro and Premium plans.
Key Features
Real Time Call Coaching
Provides live guidance, including battlecards and playbook prompts, to help reps handle objections and follow agendas during calls.
Communication Analysis
Tracks metrics such as talking speed, tone of voice, and call momentum.
Spiky Scribe
An AI assistant that provides meeting transcriptions, summaries, and automated action items.
Spiky Agent
Supports the automation of follow-up emails, Slack messages, and CRM updates.
Keyword Tracking
Allows teams to monitor specific keywords spoken during meetings and view them within the conversation timeline.
Company 360 Panel
A centralized dashboard for visualizing team metrics, including question ratios and filler word usage.
Use Cases
Live Objection Handling
Using real time battlecards to provide reps with suggested responses when a customer raises a concern.
Sales Playbook Execution
Monitoring if key qualification steps, such as budget or authority discussions, are occurring during a call.
Post-Meeting Workflow Automation
Syncing meeting notes and action items into a CRM to reduce manual administrative work.
Rep Performance Coaching
Analyzing communication patterns and sentiment to support personalized coaching for sales team members.
Integrations
- Microsoft Outlook
- Google Calendar
- Microsoft Teams
- Google Meet
- Webex
- Zoom
- Salesforce
- Pipedrive
- HubSpot
- Zoho
- Zapier
- Five9
FAQ
What is the difference between the Spiky.ai plans?
- The Free plan covers basic transcription and summaries for 3 meetings. Plus and Pro plans increase meeting limits and add team management, while the Premium plan offers unlimited meetings and real time coaching tools like battlecards.
Which CRMs does Spiky.ai integrate with?
- Spiky.ai supports integrations with Salesforce, HubSpot, Pipedrive, and Zoho.
How does the real time coaching work?
- The tool monitors the live conversation for triggers and provides the rep with suggested responses or playbook prompts via battlecards on their screen.
Source category: Sales
Source subcategory: Sales Enablement
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