AI TOOL PROFILE
Sertifi: Hospitality Payment and Contract Software
- Sales
- Billing and Invoicing
- Hotel sales teams
- Event and venue managers
- Hotel front office staff
- Travel management companies
- Hospitality businesses
Pricing
Sertifi offers a free tier for Travel Company Authorizations. Paid options include Essentials, Premium, and custom 'build-your-own' packages; most require contacting the vendor for pricing.
At a glance
- Best for
- Hotel sales teams, Event and venue managers, Hotel front office staff, Travel management companies, Hospitality businesses
- Key use cases
- Hotel Sales & Events, Front Desk Operations, Venue Management, Travel Management
- Integrations
- Amadeus Delphi.fdc, Infor Sales & Catering, Opera
- Official website
- Visit sertifi official website

How AI is used
Sertifi is a platform tailored for the hospitality sector, including hotels, venues, and travel management companies. It combines electronic signatures with payment processing and card authorization into a single workflow.
The software is designed for sales teams, front desk operations, and event managers who need to finalize contracts and collect deposits. It supports the processing of both credit card and ACH payments alongside the signing of documents.
Buyers should confirm which package fits their specific needs, as different tiers separate e-signatures, payment processing, and authorizations. Because it is built for hospitality, those in other industries should verify if the workflows align with their business requirements.
Key Features
Digital Contracts & e-Signatures
Supports the electronic signing of contracts, BEOs, and HR paperwork via browser-based access.
Card & ACH Payment Processing
Supports the collection of event deposits and final payments via credit card or ACH (eCheck).
Card Authorization & Verification
Allows teams to create authorization requests and verify card details to help detect fraud.
AI-Powered Fraud Detection
Includes AI tools to identify risky cards and may help reduce the likelihood of chargebacks.
Automated Reminders
Sends automatic email notifications to clients for outstanding signatures or upcoming deposit due dates.
Compliance Standards
Maintains PCI Level 1, SOC 1 Type 2, and SOC 2 Type 2 compliance for handling sensitive data.
Use Cases
Hotel Sales & Events
Requesting contract e-signatures and collecting deposits simultaneously for group bookings.
Front Desk Operations
Managing third-party credit card authorization forms for B2B travel and corporate guests.
Venue Management
Processing payments in real time for event space rentals and catering agreements.
Travel Management
Collecting payment e-confirmations and authorizations from travel companies.
Integrations
- Amadeus Delphi.fdc
- Infor Sales & Catering
- Opera
FAQ
What does Sertifi do for hotels?
- Sertifi provides a platform to send digital contracts for e-signature and collect credit card or ACH payments and authorizations securely.
Is there a free version of Sertifi?
- Yes, there is a free tier specifically for Travel Company Authorizations to receive card details captured by travel companies.
Does Sertifi help with fraud prevention?
- Yes, it includes AI-powered detection tools to identify risky cards and supports 3-D Secure to help reduce chargeback liability.
Which hospitality systems does Sertifi integrate with?
- Sertifi integrates with systems such as Amadeus Delphi.fdc, Infor Sales & Catering, and Opera.
Source category: Sales
Source subcategory: Billing & Invoicing
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