AI TOOL PROFILE

Sertifi: Hospitality Payment and Contract Software

Sertifi helps hospitality sales and front office teams manage digital agreements and collect payments. It is designed for businesses looking to reduce manual paperwork and manage payment security.
  • Sales
  • Billing and Invoicing
  • Hotel sales teams
  • Event and venue managers
  • Hotel front office staff
  • Travel management companies
  • Hospitality businesses

Pricing

Sertifi offers a free tier for Travel Company Authorizations. Paid options include Essentials, Premium, and custom 'build-your-own' packages; most require contacting the vendor for pricing.

At a glance

Best for
Hotel sales teams, Event and venue managers, Hotel front office staff, Travel management companies, Hospitality businesses
Key use cases
Hotel Sales & Events, Front Desk Operations, Venue Management, Travel Management
Integrations
Amadeus Delphi.fdc, Infor Sales & Catering, Opera
Visit sertifisertifi software interface screenshot

How AI is used

Sertifi is a platform tailored for the hospitality sector, including hotels, venues, and travel management companies. It combines electronic signatures with payment processing and card authorization into a single workflow.

The software is designed for sales teams, front desk operations, and event managers who need to finalize contracts and collect deposits. It supports the processing of both credit card and ACH payments alongside the signing of documents.

Buyers should confirm which package fits their specific needs, as different tiers separate e-signatures, payment processing, and authorizations. Because it is built for hospitality, those in other industries should verify if the workflows align with their business requirements.

Key Features

  • Digital Contracts & e-Signatures

    Supports the electronic signing of contracts, BEOs, and HR paperwork via browser-based access.

  • Card & ACH Payment Processing

    Supports the collection of event deposits and final payments via credit card or ACH (eCheck).

  • Card Authorization & Verification

    Allows teams to create authorization requests and verify card details to help detect fraud.

  • AI-Powered Fraud Detection

    Includes AI tools to identify risky cards and may help reduce the likelihood of chargebacks.

  • Automated Reminders

    Sends automatic email notifications to clients for outstanding signatures or upcoming deposit due dates.

  • Compliance Standards

    Maintains PCI Level 1, SOC 1 Type 2, and SOC 2 Type 2 compliance for handling sensitive data.

Use Cases

  • Hotel Sales & Events

    Requesting contract e-signatures and collecting deposits simultaneously for group bookings.

  • Front Desk Operations

    Managing third-party credit card authorization forms for B2B travel and corporate guests.

  • Venue Management

    Processing payments in real time for event space rentals and catering agreements.

  • Travel Management

    Collecting payment e-confirmations and authorizations from travel companies.

Integrations

  • Amadeus Delphi.fdc
  • Infor Sales & Catering
  • Opera

FAQ

What does Sertifi do for hotels?

Sertifi provides a platform to send digital contracts for e-signature and collect credit card or ACH payments and authorizations securely.

Is there a free version of Sertifi?

Yes, there is a free tier specifically for Travel Company Authorizations to receive card details captured by travel companies.

Does Sertifi help with fraud prevention?

Yes, it includes AI-powered detection tools to identify risky cards and supports 3-D Secure to help reduce chargeback liability.

Which hospitality systems does Sertifi integrate with?

Sertifi integrates with systems such as Amadeus Delphi.fdc, Infor Sales & Catering, and Opera.

Source category: Sales

Source subcategory: Billing & Invoicing

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