

Retriever is an analytics tool for businesses operating AI chat or voice applications. It is designed to capture raw conversations while preserving the intent and context of user interactions.
The software is for companies that need to understand how users interact with their AI interfaces. It supports the extraction of insights and the creation of user profiles that include session summaries and health metrics.
Buyers can use the platform to identify friction points, locate power users, and monitor churn signals through dashboards. Since the tool is in an early access phase, prospective users should confirm how the integration process aligns with their specific technical stack.
Captures raw chat and voice conversations and extracts insights regarding user intent and context.
Creates user profiles that combine bios, session summaries, and health metrics.
Provides dashboards designed to highlight churn signals and growth drivers.
Supports segmenting users based on topics, tasks, and interests.
Provides SDKs and REST APIs for integrating the tool into applications.
Supports webhook events and data exports for use with BI tools.
Analyzing conversational data to locate friction signals and user frustrations.
Grouping users by the specific tasks they perform or topics they discuss with the AI.
Using churn signal dashboards to identify at-risk users.
Locating engaged users to understand usage patterns.
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Retriever is an AI user intelligence platform that analyzes conversations in chat and voice apps to provide user profiles and product insights.
It is designed for software and SaaS companies that ship conversational AI products and want to understand user behavior.
The platform currently requires users to request early access to begin using the service.
Source category: Data & Analytics
Source subcategory: Analytics & Reporting
Retriever is a product analytics platform for companies building conversational AI chat and voice apps. It supports workflows for user profiling, segmentation, and churn analysis by extracting insights from raw conversations. The tool is currently available via early access request.