ResolveAI: AI Chatbot for Customer Support
ResolveAI helps businesses automate initial customer inquiries and meeting scheduling. It is designed for teams needing a 24/7 support presence without manual coding.
At a glance
- Category
- Customer Support
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Non-technical business owners
- Pricing
- Paid plans start at $9/month for the Basic tier, with Enhanced at $29/month and Expert at $79/month. A 10-day free trial is available.
- Key use cases
- Automated Customer Support, Lead Generation and Booking, Internal Knowledge Base, Multi-Channel Engagement
- Integrations
- WhatsApp, Facebook Messenger, Slack, WordPress, Shopify
- Official website
- resolveai.co
ResolveAI is an AI chatbot platform designed to handle customer interactions by using a business's specific data for training. Users can connect the tool to website URLs, uploaded files, and Google Sheets to help the chatbot provide answers based on company information.
The software is designed for individuals, small businesses, and enterprises. It supports deployment on websites and integrates with specific messaging apps to interact with customers.
Key capabilities include the ability for human team members to take over a conversation if the AI cannot resolve an issue, as well as automated meeting booking. Buyers should note that the amount of training data and the number of monthly messages vary across pricing tiers.
Before choosing a plan, buyers should confirm if they require the GPT-4 model or if the GPT-3.5 turbo version meets their needs, as this affects the monthly cost.
Key Features
Supports training chatbots via website pages, uploaded documents, and Google Sheets.
Allows team members to monitor active chats and step in as live agents when needed.
Includes a booking assistant designed to automate the scheduling of meetings and appointments.
Designed to converse in various languages to support international customers.
Allows users to define the chatbot's communication style and persona to align with their brand.
Supports API-based tools for looking up data and triggering actions during conversations.
Use Cases
Using a trained bot to answer common questions 24/7 and handle initial customer inquiries.
Engaging visitors to collect emails and schedule appointments automatically.
Deploying AI agents to help employees find information within company documents and data.
Managing customer interactions across WhatsApp, Facebook Messenger, and Slack.
Best For
Integrations
Pricing
Paid plans start at $9/month for the Basic tier, with Enhanced at $29/month and Expert at $79/month. A 10-day free trial is available.
FAQ
You can train the bot by providing direct prompts or by connecting data sources such as website URLs, uploaded documents, and Google Sheets.
Yes, the dashboard allows team members to monitor chats and jump in as a live agent when a customer requests a human or a specific alert is triggered.
There are three paid tiers: Basic ($9/mo), Enhanced ($29/mo), and Expert ($79/mo), with annual discounts available. A 10-day free trial is provided.
Source category: Customer Support
Source subcategory: AI Chatbot
