Residex Review: Assisted Living EHR and Practice Management
Residex helps assisted living and memory care facilities manage electronic health records and regulatory compliance. It is designed for operators who need to coordinate staffing and clinical documentation in a single system.
At a glance
- Category
- Browse Healthcare tools
- Best for
- Assisted living facilities, Memory care communities, Independent living providers, Group home operators, Home and community-based services (HCBS) providers
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Regulatory Audit Preparation, Medication Administration, Workforce Management, Revenue Cycle Management
- Integrations
- Paylocity
- Official website
- Visit residex official website
Residex is a cloud-based EHR and practice management platform for the senior care industry. It provides tools for managing resident health records, medication administration, and facility operations to support digital workflows.
The software is designed for various care settings, including assisted living, independent living, memory care, and group homes. It helps clinical staff and administrators track tasks and organize resident documentation to support state regulatory audits.
Beyond clinical records, the platform includes workforce management tools and billing features that connect care documentation to invoices. Buyers should confirm how specific modules, such as the AI scheduling assistant or billing tools, align with their specific state's compliance requirements and existing payroll processes.
Key Features
Electronic Health Records (EHR)
Digital management of resident health records and clinical documentation.
eMAR Management
Electronic medication administration records designed to support auditable medication tracking.
Thea AI Scheduling Assistant
An AI-driven tool designed to help manage staff scheduling and workforce efficiency.
Compliance Tracking
Tools for incident reporting, emergency preparedness, and reporting to help meet regulatory standards.
Billing and AR
Billing that pulls from completed charting and supports private pay, Medicaid, and third-party claims.
Clinical Toolset
Includes modules for assessments, care planning, and pharmacy connectivity.
Use Cases
Regulatory Audit Preparation
Using reporting and structured documentation to support compliance during state inspections.
Medication Administration
Caregivers using the eMAR system to track medication delivery and manage refills.
Workforce Management
Facility managers using the Kevala platform and AI scheduling to coordinate staff shifts.
Revenue Cycle Management
Connecting care charting to billing to generate invoices and monitor claim statuses.
Best For
- Assisted living facilities
- Memory care communities
- Independent living providers
- Group home operators
- Home and community-based services (HCBS) providers
Integrations
- Paylocity
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
What types of facilities is Residex designed for?
- Residex is designed for assisted living, independent living, memory care, group homes, and home and community-based services (HCBS).
Does Residex include billing capabilities?
- Yes, it includes a Billing/AR module that connects care documentation to invoices and supports private pay, Medicaid, and third-party claims.
How does Residex handle regulatory compliance?
- It provides reports, incident tracking, and an emergency preparedness module aligned with CMS Appendix Z to help facilities remain audit-ready.
Source category: Healthcare
Source subcategory: Practice Management
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Categories
Software Type
How AI is used
Residex is an EHR and practice management platform for assisted living and senior care providers. It supports clinical workflows, compliance tracking, and workforce management through tools like the Thea scheduling assistant.
Pros & Cons
Pros
- Purpose-built for senior care settings
- Includes specialized modules for emergency preparedness and incident tracking
- Integrates workforce management with clinical records
- Supports private pay, Medicaid, and government insurance billing
Cons
- Pricing tiers are not transparently listed on the website
- Buyers should verify if specific state-level regulatory updates are automated
- The range of 16 modules may require a dedicated onboarding period for staff
