AI TOOL PROFILE
Reptri: AI Receptionist Software
- Customer Support
- AI Assistant
- Small business owners
- Sole traders
- Medical practices
- Mid-market companies
- Enterprise businesses
Pricing
Pricing starts at $50 per week for the Starter plan. Tailored pricing plans are available for dedicated account management and custom CRM integrations.
At a glance
- Best for
- Small business owners, Sole traders, Medical practices, Mid-market companies, Enterprise businesses
- Key use cases
- After-Hours Lead Capture, Automated Appointment Booking, Medical Practice Front Desk, Call Triaging
- Integrations
- Calendar system integration
- Official website
- Visit Reptri official website
How AI is used
Reptri is an AI-powered receptionist service designed to act as a virtual front desk for businesses. Built in Australia, the system handles inbound phone calls 24/7 to help ensure leads are captured after standard business hours.
It is designed for sole traders through to enterprise companies that need to automate call answering, triage customer enquiries, and manage calendars. The tool uses a workflow engine to guide callers through specific paths, such as booking, canceling, or rescheduling appointments based on business rules.
Beyond answering calls, the platform includes a web-based CRM and a mobile app where users can review call logs, read text summaries of conversations, and manage automatically generated leads. It also supports call forwarding to route callers to different internal departments.
Buyers should confirm current integration status, as some third-party CRM integrations are listed as goals for the end of 2025.
Key Features
24/7 Automated Call Handling
Answers business calls around the clock, providing responses to common enquiries and following a defined triage process.
Appointment Scheduling
Uses a workflow engine to book, cancel, or reschedule appointments by checking available slots via calendar APIs.
Built-in CRM
A web-based system and mobile app that captures leads, stores call logs, and displays automated lead summaries.
Call Summaries and Recordings
Provides text summaries and audio playback of calls for quality assurance and internal review.
Multi-Line Call Forwarding
Routes callers to specific departments, such as sales or accounts, based on the caller's needs.
Customizable Workflows
A low-code interface that allows users to define behavioral rules, FAQs, and decision logic for call flows.
Use Cases
After-Hours Lead Capture
Handling inbound business calls outside of standard operating hours to capture potential customers in the CRM.
Automated Appointment Booking
Allowing customers to book or reschedule appointments through natural language prompts and calendar integration.
Medical Practice Front Desk
Supporting medical-based businesses with a compliant AI receptionist for triage and scheduling.
Call Triaging
Using a workflow engine to identify caller intent and route the call to the appropriate staff member.
Integrations
- Calendar system integration
FAQ
What does the Reptri Starter plan cost?
- The Starter plan starts from $50 per week.
Can Reptri schedule appointments directly into a calendar?
- Yes, it uses a workflow engine and calendar system APIs to book, cancel, or reschedule appointments.
Is Reptri suitable for medical businesses?
- The provider states that the AI receptionist is medically compliant, making it a fit for medical-based businesses.
Does Reptri charge per minute or per call?
- No, Reptri offers an Unlimited Talk Plan to avoid usage limits or hidden fees.
Source category: Customer Support
Source subcategory: AI Assistant
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