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Reptri: AI Receptionist Software

Reptri helps small to medium-sized businesses handle inbound calls and scheduling. It is designed for teams that need a virtual front desk to manage common questions and bookings around the clock.

At a glance

Best for
Small business owners, Sole traders, Medical practices, Mid-market companies, Enterprise businesses
Pricing
Pricing starts at $50 per week for the Starter plan. Tailored pricing plans are available for dedicated account management and custom CRM integrations.
Key use cases
After-Hours Lead Capture, Automated Appointment Booking, Medical Practice Front Desk, Call Triaging
Integrations
Calendar system integration
Official website
reptri.com
Screenshot of Reptri website

Reptri is an AI-powered receptionist service designed to act as a virtual front desk for businesses. Built in Australia, the system handles inbound phone calls 24/7 to help ensure leads are captured after standard business hours.

It is designed for sole traders through to enterprise companies that need to automate call answering, triage customer enquiries, and manage calendars. The tool uses a workflow engine to guide callers through specific paths, such as booking, canceling, or rescheduling appointments based on business rules.

Beyond answering calls, the platform includes a web-based CRM and a mobile app where users can review call logs, read text summaries of conversations, and manage automatically generated leads. It also supports call forwarding to route callers to different internal departments.

Buyers should confirm current integration status, as some third-party CRM integrations are listed as goals for the end of 2025.

Key Features

24/7 Automated Call Handling

Answers business calls around the clock, providing responses to common enquiries and following a defined triage process.

Appointment Scheduling

Uses a workflow engine to book, cancel, or reschedule appointments by checking available slots via calendar APIs.

Built-in CRM

A web-based system and mobile app that captures leads, stores call logs, and displays automated lead summaries.

Call Summaries and Recordings

Provides text summaries and audio playback of calls for quality assurance and internal review.

Multi-Line Call Forwarding

Routes callers to specific departments, such as sales or accounts, based on the caller's needs.

Customizable Workflows

A low-code interface that allows users to define behavioral rules, FAQs, and decision logic for call flows.

Use Cases

After-Hours Lead Capture

Handling inbound business calls outside of standard operating hours to capture potential customers in the CRM.

Automated Appointment Booking

Allowing customers to book or reschedule appointments through natural language prompts and calendar integration.

Medical Practice Front Desk

Supporting medical-based businesses with a compliant AI receptionist for triage and scheduling.

Call Triaging

Using a workflow engine to identify caller intent and route the call to the appropriate staff member.

Best For

Small business ownersSole tradersMedical practicesMid-market companiesEnterprise businesses

Integrations

Calendar system integration

Pricing

Pricing starts at $50 per week for the Starter plan. Tailored pricing plans are available for dedicated account management and custom CRM integrations.

FAQ

What does the Reptri Starter plan cost?

The Starter plan starts from $50 per week.

Can Reptri schedule appointments directly into a calendar?

Yes, it uses a workflow engine and calendar system APIs to book, cancel, or reschedule appointments.

Is Reptri suitable for medical businesses?

The provider states that the AI receptionist is medically compliant, making it a fit for medical-based businesses.

Does Reptri charge per minute or per call?

No, Reptri offers an Unlimited Talk Plan to avoid usage limits or hidden fees.

Source category: Customer Support

Source subcategory: AI Assistant

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Reptri Review: AI Receptionist for Australian Businesses – AI Tools for Business