AI TOOL PROFILE
MaxAssist: Dental Practice Productivity Software
- Healthcare
- Practice Management
- Dental Administrators
- Dental Office Managers
- Solo Dental Practitioners
- Dental Groups and DSOs
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. The tool offers three tiers: Pro (1-2 locations), Enterprise (multiple locations/DSOs), and Platinum (additional resources for growth).
At a glance
- Best for
- Dental Administrators, Dental Office Managers, Solo Dental Practitioners, Dental Groups and DSOs
- Key use cases
- Managing Hygiene Recalls, Reducing Front-Desk Paperwork, Filling Schedule Gaps, Patient Chart Analysis, Managing Online Reviews
- Integrations
- Abeldent, ClearDent, Dentrix, Dentrix Enterprise, Eaglesoft
- Official website
- Visit recallmax official website
How AI is used
MaxAssist, formerly known as RecallMax, is a practice productivity platform designed for dental offices. It combines patient communication tools with AI-driven scheduling to help front-desk staff manage daily workflows and fill gaps in the appointment book.
The software is built for various dental providers, from solo practitioners to large Dental Support Organizations (DSOs). It supports the automation of patient coordination tasks, such as sending appointment reminders and collecting intake forms digitally.
Key capabilities include the MaxAi scheduling assistant, which analyzes patient scheduling behavior to suggest daily action plans, and communication tools such as two-way texting and VoIP phone systems. It also includes tools for managing Google reviews and tracking practice analytics.
Buyers should verify which plan tier fits their office size, as features like enterprise analytics are designated for larger groups, and they should confirm that the tool supports their specific practice management software.
Key Features
MaxAi Scheduling
An AI assistant that analyzes patient scheduling behavior to help create daily action plans for the front desk.
GeniusForms
Digital patient intake forms that allow patients to complete paperwork before their appointment.
Two-Way Texting
Supports text communication with patients for booking, rescheduling, and general updates.
Cancellation Recovery
Tools designed to help practices identify and fill last-minute appointment openings.
ReputationMax
A Google Partnered platform used for automating review requests and monitoring feedback.
Practice Analytics
Dashboards that provide insights into staff performance and practice operations.
Integrated VoIP
Phone systems powered by Mango Voice that support call and file pop-ups during patient interactions.
Use Cases
Managing Hygiene Recalls
Identifying and contacting patients who are due or overdue for their hygiene checkups.
Reducing Front-Desk Paperwork
Sending digital health insurance and screening forms to patients to be completed before they arrive at the clinic.
Filling Schedule Gaps
Using short-notice lists and messaging to fill last-minute cancellations.
Patient Chart Analysis
Using Chart.AI to identify patients with unscheduled treatment plans.
Managing Online Reviews
Automating the process of requesting Google reviews from patients after their appointments.
Integrations
- Abeldent
- ClearDent
- Dentrix
- Dentrix Enterprise
- Eaglesoft
- Gold Live DDM
- MaxiDent
- Open Dental
- Power Practice
- PracticeWorks
- Tracker
- Denticon
- Mango Voice
FAQ
What is MaxAssist used for in a dental office?
- MaxAssist is used to manage patient scheduling, automate appointment reminders, collect digital intake forms, and track practice analytics.
Does MaxAssist integrate with practice management software?
- Yes, it supports integrations with several systems including Dentrix, Eaglesoft, and Open Dental, among others.
Which version of MaxAssist is for small offices?
- The Pro plan is designed for dental practices with one or two locations looking to manage patient outreach.
What is MaxAi?
- MaxAi is an AI-powered scheduling assistant that analyzes patient behavior to provide the front-desk team with personalized daily action plans.
Source category: Healthcare
Source subcategory: Practice Management
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