Prokeep: AI-Powered Order Engine for Distributors
Prokeep helps wholesale distributors manage inbound requests and proactive outreach. It is designed for teams that need to consolidate texts, emails, and chats into a single order workflow.
At a glance
- Category
- Operations
- Best for
- Wholesale distributors, Multi-location distribution centers, Inside sales teams, Parts and warehouse managers
- Pricing
- Prokeep offers Basic, Pro, and Elite tiers. Pricing is customized based on the number of locations operated and the specific feature set required.
- Key use cases
- Centralizing Inbound Requests, Supporting Bid Preparation, Re-engaging Inactive Customers, Coordinating Branch Communications
- Integrations
- NetSuite ERP, Epicor Eclipse ERP, Epicor Prophet 21 ERP, Dynamics 365 ERP, Salesforce CRM
- Official website
- prokeep.com
Prokeep is an order engine designed for the front-of-house operations of distributors in industries such as building materials, HVAC, and plumbing. It aggregates communication channels—including text, phone, web chat, email, and fax—into one interface to help teams manage customer requests.
The software is built for sales, marketing, and parts teams, as well as managers overseeing multiple locations. It uses AI to help turn inbound requests into quotes and supports proactive sales efforts through targeted SMS marketing and customer segmentation.
Buyers should confirm how the Basic, Pro, and Elite pricing tiers align with their specific needs, as features like AI order automation and audience building are tiered. The platform also provides an open API and various integrations for ERP and FSM systems to help sync customer data.
Key Features
Aggregates text, phone, web chat, email, and fax into a shared team inbox.
Supports workflows designed to help turn customer requests into quotes.
Supports sending broadcast messages and targeted campaigns to engage customers.
Allows users to segment customers based on activity and custom labels for targeted outreach.
Designed to handle communications and routing across multiple business locations.
Uses AI to help gather more information about new business contacts.
Use Cases
Managing customer inquiries from text, email, and web chat in one place to support response times.
Using AI order automation to help convert customer-sent photos of cut sheets or spec labels into quotes.
Using audience segmentation to identify and reach out to dormant accounts via targeted SMS.
Routing messages to inside sales or yard teams across different locations.
Best For
Integrations
Pricing
Prokeep offers Basic, Pro, and Elite tiers. Pricing is customized based on the number of locations operated and the specific feature set required.
FAQ
It is designed for distributors in industries such as building materials, electrical, HVAC, industrial, paint, plumbing, and truck parts.
Prokeep aggregates text, phone, web chat, email, and fax into a single shared team inbox.
Prokeep uses a tiered model (Basic, Pro, and Elite) with custom quotes based on the number of locations and the features required.
Yes, it integrates with various ERPs, FSMs, and CRMs, and it provides an open API.
Source category: Operations
Source subcategory: Order Management
