AI TOOL PROFILE
PatientNow | EMR Practice Management Software
- Healthcare
- Medical Practice Management
- Med spa owners
- Plastic surgery practices
- Dermatology clinics
- Wellness and IV therapy providers
- Medical aesthetics professionals
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website. The software is offered in two primary tiers: PatientNow Essentials for med spas and wellness, and PatientNow Pro for plastics and dermatology.
At a glance
- Best for
- Med spa owners, Plastic surgery practices, Dermatology clinics, Wellness and IV therapy providers, Medical aesthetics professionals
- Key use cases
- Automating Lead Follow-up, Managing Aesthetic Clinical Records, Handling After-Hours Inquiries, Digitalizing Patient Intake
- Official website
- Visit patientnow official website
How AI is used
PatientNow is a practice management and Electronic Medical Record (EMR) system designed for the aesthetics and wellness industry, including med spas, plastic surgery, and dermatology clinics. It combines clinical record-keeping with business tools such as scheduling and payments.
The software is designed for providers who need specialized tools for aesthetic care, such as integrated photography for before-and-after comparisons and HIPAA-compliant digital intake forms. It also includes an AI growth engine called Recura that supports lead follow-up and appointment booking.
Buyers should consider their specific clinical needs when choosing between the Essentials package, designed for med spas and wellness, and the Pro package, which supports complex workflows and insurance billing for plastics and dermatology.
Security features include data encryption, role-based access controls, and regular security audits to maintain HIPAA compliance.
Key Features
Electronic Medical Records (EMR)
Digital patient charts and forms designed to replace paper-based record systems.
Practice Management
Tools for managing appointments, scheduling, and general clinic operations.
Recura AI Engine
AI-powered tools including an AI Receptionist for call handling and an AI Sales Director for lead follow-up.
Integrated Photography (RxPhoto)
Tools for capturing, labeling, and comparing before-and-after patient photos.
Patient Engagement Portal
A secure portal where patients can enter medical history and manage their information.
Digital Marketing Tools
Capabilities for creating and automating email and SMS marketing campaigns.
Payments Processing
Systems for handling patient payments and financial tracking.
Use Cases
Automating Lead Follow-up
Using the AI Sales Director to contact leads from web forms and landing pages to encourage bookings.
Managing Aesthetic Clinical Records
Using EMR templates and RxPhoto to track treatment sequences and patient progress via imagery.
Handling After-Hours Inquiries
Using an AI Receptionist to answer common questions and book appointments.
Digitalizing Patient Intake
Allowing patients to complete medical history forms via a secure portal before arriving at the clinic.
FAQ
What is the difference between PatientNow Essentials and Pro?
- PatientNow Essentials is designed for med spas and wellness practices, while PatientNow Pro is tailored for plastics and dermatology, supporting complex workflows and insurance billing.
Is PatientNow HIPAA compliant?
- Yes, the platform is HIPAA compliant and uses data encryption and role-based access control to protect patient information.
Does PatientNow use AI?
- Yes, it includes Recura, an AI growth engine that provides an AI Receptionist for calls, an AI Sales Director for leads, and a Webchat Coordinator.
Can PatientNow help with patient photos?
- Yes, it includes an integrated app called RxPhoto for capturing and managing before-and-after clinical images.
Source category: Healthcare
Source subcategory: Medical Practice Management
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