AI TOOL PROFILE

Ordermark: Restaurant Order Management

Ordermark helps restaurant owners manage multi-channel delivery orders from one screen. It is designed for brands needing to synchronize menus across various platforms and POS systems.

Pricing

Pricing starts at $119 per location per month for the Starter plan, with Growth and Enterprise options available.

At a glance

Best for
Restaurant owners, Multi-location restaurant brands, Operations managers in food service, High-volume delivery restaurants
Key use cases
Centralizing Delivery Orders, Menu Synchronization, Automating Phone Orders, Multi-Location Management
Integrations
Uber Eats, DoorDash, Grubhub, Postmates, Lightspeed
Visit ordermarkordermark software interface screenshot

How AI is used

Ordermark is an order management platform designed for restaurants that use multiple third-party delivery services. It aggregates orders from platforms like Uber Eats, DoorDash, and Grubhub into a single interface, which may help reduce the use of multiple tablets during shifts.

The tool is designed for restaurant brands of all sizes, including those with multiple locations. It supports operational control by allowing users to synchronize menus across different channels and integrate with various POS systems to centralize data.

Additionally, the platform includes Orderline AI for phone order automation and a suite of analytics reports for tracking revenue and stock. Buyers should confirm if their specific POS system is among the 400+ supported integrations.

Key Features

  • Multi-Platform Consolidation

    Aggregates orders from 30+ delivery apps, including Uber Eats and DoorDash, into one dashboard.

  • POS Integration

    Supports connections with over 400 POS systems, including Toast, Clover, and Square.

  • Unified Menu Management

    Supports synchronization of menu items and modifiers across all ordering channels.

  • Orderline AI

    Designed to automate the process of taking orders over the phone using AI.

  • Operational Analytics

    Provides 22+ ready-made reports covering revenue, stock, and general operations.

  • Store Control Tools

    Includes features for on-demand store pausing and item snoozing.

Use Cases

  • Centralizing Delivery Orders

    Managing orders from various delivery service providers within a single interface.

  • Menu Synchronization

    Updating menu availability and pricing across digital channels from one central point.

  • Automating Phone Orders

    Using AI to handle incoming phone orders to support staff during peak hours.

  • Multi-Location Management

    Centralized control and visibility for restaurant brands operating across multiple outlets.

Integrations

  • Uber Eats
  • DoorDash
  • Grubhub
  • Postmates
  • Lightspeed
  • Toast
  • TouchBistro
  • Clover
  • Square

FAQ

Can Ordermark manage more than one restaurant brand?

Yes, the platform supports managing multiple brands from a single portal for centralized control.

Does Ordermark work with my existing POS?

Ordermark connects with over 400 POS systems, including Toast, Clover, and Square; however, buyers should verify their specific system.

What is the starting price for Ordermark?

The Starter plan begins at $119 per location per month.

Is special hardware required to use the software?

It is designed to work with existing hardware, but if new devices are needed, the company can ship pre-configured hardware.

Source category: Operations

Source subcategory: Restaurant Order Management

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