AI TOOL PROFILE
Opinew: Shopify Review Management Software
- Ecommerce
- Review Management
- Shopify merchants
- Online retailers
- Dropshippers
- Small business ecommerce owners
Pricing
Paid plans range from $19/month for the Starter tier to $499/month for Enterprise. A 14-day free trial is available.
At a glance
- Best for
- Shopify merchants, Online retailers, Dropshippers, Small business ecommerce owners
- Key use cases
- Centralizing Marketplace Reviews, Automating Feedback Collection, Improving Product Page Trust, Syndicating Reviews
- Integrations
- Klaviyo, Omnisend, LoyaltyLion, Smile.io, Aftership
- Official website
- Visit opinew product reviews official website
How AI is used
Opinew is a review management tool for Shopify store owners. It allows merchants to bring existing reviews from third-party marketplaces into their store using bulk imports or a Chrome extension, which may help establish trust for products.
The software is designed for ecommerce retailers and dropshippers to automate their feedback loop. It supports the creation of email and SMS request flows and can offer coupons to encourage customers to leave photo or video reviews.
Beyond collection, the tool provides customizable widgets to display feedback and includes an AI-driven ranking system to highlight specific reviews. Buyers should confirm which pricing tier they need, as import limits and automation features vary between the Starter and Enterprise plans.
Key Features
Review Importing
Supports bulk importing and Chrome extension imports from AliExpress, eBay, and other platforms.
Automated Review Requests
Sends automated invitations to customers via email and SMS to collect product feedback.
Smart Reviews AI
An artificial intelligence tool that ranks and displays reviews based on factors like media presence and detail.
Customizable Widgets
Provides display options including stars, footer badges, and carousels that can be styled to match store themes.
SEO Rich Snippets
Supports JSONLD and microdata formats to help review stars appear in organic search results.
Incentive Management
Integrates with Shopify's coupon system to offer rewards in exchange for customer reviews.
Use Cases
Centralizing Marketplace Reviews
Importing existing social proof from AliExpress or eBay to a Shopify storefront.
Automating Feedback Collection
Setting up automated email and SMS flows to request reviews after product delivery.
Improving Product Page Trust
Using customizable widgets to display verified purchase badges and customer photos.
Syndicating Reviews
Pushing reviews to the Bazaarvoice network for display on Target and Walmart (Enterprise plan).
Integrations
- Klaviyo
- Omnisend
- LoyaltyLion
- Smile.io
- Aftership
- Gorgias
- Zendesk
FAQ
Where can Opinew import reviews from?
- Opinew supports imports from AliExpress, eBay, and other platforms, and also works with tools like Oberlo, Importify, and Dropified.
Does Opinew offer a free trial?
- Yes, the software offers a 14-day free trial.
Can I move my reviews from another app to Opinew?
- Yes, Opinew provides a migration feature that supports CSV uploads from providers such as Loox, Judge.me, and Yotpo.
How does the AI Smart Reviews feature work?
- Smart Reviews analyzes product feedback and ranks reviews based on criteria such as the presence of photos or detailed descriptions.
Source category: Ecommerce
Source subcategory: Review Management
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