AI TOOL PROFILE
OpenMic: AI Voice Agent Platform
- Sales
- Voice AI
- Small and medium-sized businesses
- Enterprise companies
- Sales teams
- High-volume call environments
Pricing
Plans range from a Starter tier at $29/month (100 mins) up to an Agency tier at $1,500/month. Enterprise pricing is custom, with volume-based rates starting at $0.08/minute.
At a glance
- Best for
- Small and medium-sized businesses, Enterprise companies, Sales teams, High-volume call environments
- Key use cases
- Lead Qualification, AI Receptionist, Appointment Booking, Payment and Invoice Reminders, Voice-Based Surveys
- Integrations
- Salesforce, Zoho, Clio, Copper, Appfolio
- Official website
- Visit Openmic official website
How AI is used
OpenMic is a voice AI platform designed for phone-based business operations. It helps users build AI voice agents to manage inbound queries, conduct outbound outreach, and qualify leads. The platform is built to integrate with CRMs and telephony systems to maintain lead data.
This tool is intended for small to enterprise-level companies, including those in sectors such as healthcare, real estate, and legal services. It supports the creation of custom conversation flows, allowing buyers to define the logic and questions the AI uses during a call.
Beyond answering calls, the platform supports appointment scheduling and multilingual interactions. It is designed for businesses that need a scalable way to manage peak volumes or after-hours inquiries.
Buyers should confirm their monthly minute requirements, as different pricing tiers have specific minute allotments before additional per-minute charges apply.
Key Features
Inbound and Outbound Voice Agents
AI agents designed to handle both incoming customer calls and outgoing outreach.
Visual Workflow Builder
A tool used to create custom conversation flows and business rules for AI agents.
Appointment Scheduling
Supports booking consultations and managing calendars via voice.
Multilingual Support
Voice agents that can interact with customers in multiple languages.
Call Analytics and Transcription
Records and transcribes calls with insights that can be delivered to a connected CRM.
Security and Compliance
Infrastructure that is SOC2, HIPAA, and PCI compliant.
Use Cases
Lead Qualification
Using AI agents to ask screening questions and route qualified prospects to a sales team.
AI Receptionist
Handling 24/7 inbound calls to manage client inquiries after business hours.
Appointment Booking
Automating the process of scheduling site visits or consultations via phone.
Payment and Invoice Reminders
Conducting outbound calls to remind customers of pending invoices.
Voice-Based Surveys
Collecting customer feedback through automated voice questionnaires.
Integrations
- Salesforce
- Zoho
- Clio
- Copper
- Appfolio
- athenahealth
- Brightpearl
FAQ
Can OpenMic handle both inbound and outbound calls?
- Yes, the platform is designed to create and deploy AI agents for both incoming customer inquiries and outgoing outreach.
Is OpenMic compliant with healthcare and financial data regulations?
- The platform's infrastructure is SOC2, HIPAA, and PCI compliant.
How does the pricing work for call volume?
- Standard plans provide a bundled set of minutes (e.g., 100 for Starter, 1,000 for Business). Once those are used, additional minutes are charged at a per-minute rate that varies by plan.
Source category: Sales
Source subcategory: Voice AI
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