AI TOOL PROFILE
Norby AI: AI Chatbot for Customer Support
- Customer Support
- AI Chatbot
- Small Businesses
- Mid-Market Companies
- Customer Support Teams
- Non-technical business owners
Pricing
Plans include a free version, a Basic plan at €9/month, and a PRO plan at €50/month. Additional training automations are billed at €0.18 per day.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Customer Support Teams, Non-technical business owners
- Key use cases
- Automating Customer Support, Sales Response Automation, Internal Employee Support
- Integrations
- Discord, Telegram, Instagram
- Official website
- Visit Norby AI official website
How AI is used
Norby AI is a no-code platform designed to create AI agents for customer support and sales. Users can copy and paste project content, such as service descriptions and FAQs, which the system uses to generate responses via ChatGPT.
The tool is intended for business owners and support teams who want to automate initial customer inquiries without programming experience. It can be deployed as a widget on websites or connected to specific messaging channels.
Buyers should confirm that while base plans offer unlimited domains and team seats, the training data capacity is limited by the number of "automations" purchased. Those with extensive documentation may need to calculate the daily cost of additional automations to ensure the tool fits their budget.
Key Features
No-Code Setup
Supports training the AI by pasting product descriptions and FAQs without writing code.
Multi-Language Support
Supports 17 different languages for interacting with customers.
Customizable Widgets
Supports the addition of product cards, forms, and buttons to chat responses.
Multi-Platform Deployment
Can be integrated into websites, Discord, Telegram, and Instagram.
Unlimited Access
Plans include unlimited domains, GPT requests, widgets, and team seats.
Use Cases
Automating Customer Support
Using product documentation to provide automated answers to common customer questions on a website.
Sales Response Automation
Generating responses to potential leads based on service descriptions.
Internal Employee Support
Integrating the bot with Telegram to help employees find technical documentation answers.
Integrations
- Discord
- Telegram
FAQ
How does Norby AI learn about my business?
- Users provide training data by copying and pasting product descriptions, documentation, or FAQs into the platform.
Which platforms can Norby AI be used on?
- It can be added to a website and integrated with Discord, Telegram, and Instagram.
What is the cost of Norby AI?
- There is a free version, a Basic plan at €9/month, and a PRO plan at €50/month, with additional automations costing €0.18 per day.
Source category: Customer Support
Source subcategory: AI Chatbot
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