New Resilience: Behavioral Health CRM
New Resilience helps behavioral health facilities manage admissions and outreach. It is designed for centers seeking to coordinate alumni engagement and manage referrals.
At a glance
- Category
- Healthcare
- Best for
- Mental health clinics, Substance abuse treatment centers, Behavioral health operations managers, Treatment center business development teams
- Pricing
- Paid plans are available in three tiers: Basic at $200/month, Standard at $650/month, and Professional at $1,100/month.
- Key use cases
- Admissions Management, Client Assessment Support, Alumni Coordination, Referral Exchange
- Integrations
- Kipu, BestNotes, Alleva
- Official website
- newresilience.ai
New Resilience is a specialized CRM built for the behavioral health sector, focusing on substance abuse and mental health treatment centers. It provides a HIPAA-compliant environment for patient admissions and outreach workflows.
The platform is designed for treatment center operators and business development teams who need to track referrals and maintain alumni relationships. It includes tools for analyzing medical records and an AI voice assistant for inbound calls, which may help reduce manual work during the assessment phase.
Buyers should confirm if the software integrates with their specific EHR, such as Kipu, BestNotes, or Alleva, and if the built-in referral community meets their networking requirements.
Key Features
A centralized system for managing patient leads and admissions that meets healthcare privacy standards.
Supports client assessments by analyzing medical records using AI.
Supports coordination and outreach for alumni to help maintain admissions channels.
An automated assistant designed to handle inbound calls.
A network allowing treatment centers to connect with peers and exchange referrals.
Supports integrations with systems including Kipu, BestNotes, and Alleva.
Provides apps for iOS and Android to document outreach.
Use Cases
Using automated outreach and AI tools to manage the process of bringing new clients into a treatment center.
Analyzing medical records with AI to assist staff in assessing potential clients.
Managing outreach to former patients to maintain engagement.
Using a peer network to exchange referrals and move clients to the appropriate level of care.
Best For
Integrations
Pricing
Paid plans are available in three tiers: Basic at $200/month, Standard at $650/month, and Professional at $1,100/month.
FAQ
It is designed for substance abuse and mental health treatment centers and healthcare practices.
Pricing is tiered: Basic is $200/month, Standard is $650/month, and Professional is $1,100/month.
Yes, it supports integrations with EHR systems such as Kipu, BestNotes, and Alleva.
Source category: Healthcare
Source subcategory: CRM
