AI TOOL PROFILE
New Resilience: Behavioral Health CRM
- Healthcare
- CRM
- Mental health clinics
- Substance abuse treatment centers
- Behavioral health operations managers
- Treatment center business development teams
Pricing
Paid plans are available in three tiers: Basic at $200/month, Standard at $650/month, and Professional at $1,100/month.
At a glance
- Best for
- Mental health clinics, Substance abuse treatment centers, Behavioral health operations managers, Treatment center business development teams
- Key use cases
- Admissions Management, Client Assessment Support, Alumni Coordination, Referral Exchange
- Integrations
- Kipu, BestNotes, Alleva
- Official website
- Visit New Resilience official website
How AI is used
New Resilience is a specialized CRM built for the behavioral health sector, focusing on substance abuse and mental health treatment centers. It provides a HIPAA-compliant environment for patient admissions and outreach workflows.
The platform is designed for treatment center operators and business development teams who need to track referrals and maintain alumni relationships. It includes tools for analyzing medical records and an AI voice assistant for inbound calls, which may help reduce manual work during the assessment phase.
Buyers should confirm if the software integrates with their specific EHR, such as Kipu, BestNotes, or Alleva, and if the built-in referral community meets their networking requirements.
Key Features
HIPAA-compliant CRM
A centralized system for managing patient leads and admissions that meets healthcare privacy standards.
AI Medical Records Analysis
Supports client assessments by analyzing medical records using AI.
Alumni Engagement Tools
Supports coordination and outreach for alumni to help maintain admissions channels.
AI Voice Assistant
An automated assistant designed to handle inbound calls.
Referral Community Network
A network allowing treatment centers to connect with peers and exchange referrals.
EHR Integrations
Supports integrations with systems including Kipu, BestNotes, and Alleva.
Mobile Access
Provides apps for iOS and Android to document outreach.
Use Cases
Admissions Management
Using automated outreach and AI tools to manage the process of bringing new clients into a treatment center.
Client Assessment Support
Analyzing medical records with AI to assist staff in assessing potential clients.
Alumni Coordination
Managing outreach to former patients to maintain engagement.
Referral Exchange
Using a peer network to exchange referrals and move clients to the appropriate level of care.
Integrations
- Kipu
- BestNotes
- Alleva
FAQ
Who is New Resilience designed for?
- It is designed for substance abuse and mental health treatment centers and healthcare practices.
What are the pricing options for New Resilience?
- Pricing is tiered: Basic is $200/month, Standard is $650/month, and Professional is $1,100/month.
Does New Resilience integrate with EHRs?
- Yes, it supports integrations with EHR systems such as Kipu, BestNotes, and Alleva.
Source category: Healthcare
Source subcategory: CRM
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