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Navix Health: Behavioral Health Practice Management

Navix Health helps behavioral health practitioners and facility managers coordinate patient admissions and clinical records. It is designed for teams looking to centralize their CRM and EMR workflows within a HIPAA-compliant system.

At a glance

Category
Healthcare
Best for
Behavioral health private practices, Residential treatment centers, Detox facilities, IOP and PHP programs, Sober living homes
Pricing
Professional Edition starts at $45.99 per month per professional. Facilities Edition starts at $750 per month per location. NavixAI standalone plans range from $14.99 to $58.99 per month. A 14-day free trial is available.
Key use cases
Clinical Documentation Support, Admissions Pipeline Management, Multi-Facility Oversight, Compliance Management
Integrations
Google Analytics, Zoom, Change Healthcare, Docusign
Official website
navixhealth.com
Screenshot of navix health website

Navix Health is a platform designed for behavioral health providers, including residential treatment centers, detox facilities, and private practices. It combines Customer Relationship Management (CRM) and Electronic Medical Records (EMR) to help manage the patient lifecycle from initial inquiry to clinical care.

The software includes NavixAI, which features NavixScribe for transcribing therapy sessions and generating formatted clinical notes. For larger organizations, it supports multi-location management and automated insurance verification to help coordinators manage admissions.

Buyers should note that while the platform is designed as a unified ecosystem, some Revenue Cycle Management (RCM) features are listed as arriving in 2025. Organizations should confirm if the current toolset meets their immediate billing and claims needs.

Compliance is a focus of the tool, as it is HIPAA compliant, SOC 2 certified, and Drummond Certified.

Key Features

Unified CRM and EMR

Combines lead management, patient records, and scheduling into one system to reduce the need for multiple logins.

NavixScribe

An AI tool that transcribes one-on-one and group sessions and generates notes in SOAP, DAP, SIRP, BIRP, or GIRP formats.

Automated Insurance Verification

Connects with payers to perform real time eligibility checks and benefits breakdowns.

Visual Form Builder

Supports the creation of custom templates and assessments to meet state licensure and accrediting body requirements.

Multi-Location Management

Provides dashboards for oversight across multiple facilities while allowing for location-specific workflows.

Client Portal

Provides a dedicated space for clients to access services and complete intake forms.

Use Cases

Clinical Documentation Support

Clinicians can use NavixAI to transcribe sessions and convert raw audio or text into formatted progress notes.

Admissions Pipeline Management

Admissions teams can track leads from first inquiry through insurance verification and bed assignment.

Multi-Facility Oversight

Operations managers can monitor admissions volume and conversion rates across a network of residential or outpatient centers.

Compliance Management

Practices can use the form builder and integrated chart audits to help maintain documentation required for licensure.

Best For

Behavioral health private practicesResidential treatment centersDetox facilitiesIOP and PHP programsSober living homes

Integrations

Google AnalyticsZoomChange HealthcareDocusign

Pricing

Professional Edition starts at $45.99 per month per professional. Facilities Edition starts at $750 per month per location. NavixAI standalone plans range from $14.99 to $58.99 per month. A 14-day free trial is available.

FAQ

Is Navix Health HIPAA compliant?

Yes, Navix Health is HIPAA compliant and SOC 2 certified, using encryption and access controls to protect patient data.

What is NavixScribe?

NavixScribe is an AI tool that transcribes therapy sessions or audio dictations and converts them into formatted notes such as SOAP or DAP.

How does the pricing work for different business sizes?

Pricing is tiered by user type: the Professional Edition is charged per professional seat, while the Facilities Edition is priced per location.

How long does it take to implement the software?

The provider states that most organizations go live within 2-4 weeks, which includes configuration, data migration, and staff training.

Source category: Healthcare

Source subcategory: Practice Management

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