AI TOOL PROFILE
Navix Health: Behavioral Health Practice Management
- Healthcare
- Practice Management
- Behavioral health private practices
- Residential treatment centers
- Detox facilities
- IOP and PHP programs
- Sober living homes
Pricing
Professional Edition starts at $45.99 per month per professional. Facilities Edition starts at $750 per month per location. NavixAI standalone plans range from $14.99 to $58.99 per month. A 14-day free trial is available.
At a glance
- Best for
- Behavioral health private practices, Residential treatment centers, Detox facilities, IOP and PHP programs, Sober living homes
- Key use cases
- Clinical Documentation Support, Admissions Pipeline Management, Multi-Facility Oversight, Compliance Management
- Integrations
- Google Analytics, Zoom, Change Healthcare, Docusign
- Official website
- Visit navix health official website
How AI is used
Navix Health is a platform designed for behavioral health providers, including residential treatment centers, detox facilities, and private practices. It combines Customer Relationship Management (CRM) and Electronic Medical Records (EMR) to help manage the patient lifecycle from initial inquiry to clinical care.
The software includes NavixAI, which features NavixScribe for transcribing therapy sessions and generating formatted clinical notes. For larger organizations, it supports multi-location management and automated insurance verification to help coordinators manage admissions.
Buyers should note that while the platform is designed as a unified ecosystem, some Revenue Cycle Management (RCM) features are listed as arriving in 2025. Organizations should confirm if the current toolset meets their immediate billing and claims needs.
Compliance is a focus of the tool, as it is HIPAA compliant, SOC 2 certified, and Drummond Certified.
Key Features
Unified CRM and EMR
Combines lead management, patient records, and scheduling into one system to reduce the need for multiple logins.
NavixScribe
An AI tool that transcribes one-on-one and group sessions and generates notes in SOAP, DAP, SIRP, BIRP, or GIRP formats.
Automated Insurance Verification
Connects with payers to perform real time eligibility checks and benefits breakdowns.
Visual Form Builder
Supports the creation of custom templates and assessments to meet state licensure and accrediting body requirements.
Multi-Location Management
Provides dashboards for oversight across multiple facilities while allowing for location-specific workflows.
Client Portal
Provides a dedicated space for clients to access services and complete intake forms.
Use Cases
Clinical Documentation Support
Clinicians can use NavixAI to transcribe sessions and convert raw audio or text into formatted progress notes.
Admissions Pipeline Management
Admissions teams can track leads from first inquiry through insurance verification and bed assignment.
Multi-Facility Oversight
Operations managers can monitor admissions volume and conversion rates across a network of residential or outpatient centers.
Compliance Management
Practices can use the form builder and integrated chart audits to help maintain documentation required for licensure.
Integrations
- Google Analytics
- Zoom
- Change Healthcare
- Docusign
FAQ
Is Navix Health HIPAA compliant?
- Yes, Navix Health is HIPAA compliant and SOC 2 certified, using encryption and access controls to protect patient data.
What is NavixScribe?
- NavixScribe is an AI tool that transcribes therapy sessions or audio dictations and converts them into formatted notes such as SOAP or DAP.
How does the pricing work for different business sizes?
- Pricing is tiered by user type: the Professional Edition is charged per professional seat, while the Facilities Edition is priced per location.
How long does it take to implement the software?
- The provider states that most organizations go live within 2-4 weeks, which includes configuration, data migration, and staff training.
Source category: Healthcare
Source subcategory: Practice Management
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